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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Day Shifts
Weekend Shifts
Benefits
competitive pay
flexible schedule
Employee Discounts
Training and Development
Positive work environment
Equal opportunity employer
supportive team culture
Job Description
Caribou Coffee is a renowned coffeehouse chain dedicated to creating day-making experiences that spark a chain reaction of GOOD. Founded with the purpose of delivering exceptional customer service, Caribou Coffee focuses intensely on three core values: TEAM, GUEST, and BUSINESS. The company prides itself on fostering an inclusive work environment where employees, affectionately known as the 'Bou Crew,' are empowered to be their authentic selves while making a positive impact on their communities. Caribou Coffee has built a reputation not only for serving some of the best coffee but also for cultivating life-long relationships with its guests through unparalleled service... Show More
Job Requirements
- Must be at least 16 years of age
- Ability to work early mornings, evenings, some holidays and/or weekends
- Ability to stand for extended periods
- Ability to lift up to 50 pounds
- Ability to bend and move intermittently during working hours
- Strong communication skills
- Ability to multi-task in a fast-paced environment
Job Qualifications
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- Must be at least 16 years of age
- Restaurant, retail, or guest service experience preferred
Job Duties
- Provides incredible guest service by developing personal ongoing relationships with guests
- Practicing active listening and connection
- Anticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality
- Makes enthusiastic and knowledgeable recommendations to delight guests
- Creating day-making experiences that spark a chain reaction of good
- Hand-crafts beverages to order per Caribou standard operating procedures
- Heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
- Floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
- Takes guest orders and manages cash drawer and follows all cash handling policies and procedures
- Maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
- Actively thinks and acts upon what the team and guest will need in the future
- Differentiates between problems that can be solved directly and when to ask for leader support
- Understands that the team is managing multiple priorities and willingly takes direction from leaders
- Brings the core values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
- Brings joy to the opportunity to interact with others and make fun happen
- Relishes the opportunity to be helpful to others – both to team members and guests
- Has a learner’s mentality and has a desire to get better and do things correctly and effectively
- Shows up in every situation looking to do the right thing, serve with love and make the biggest difference
- Takes ownership for and is eager to make a positive impact on others
- Shows up ready and willing to be a reliable team player and support one another
- Is resilient under pressure and is willing to ask for help
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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