Caribou Coffee logo

Caribou Coffee

Team Member

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Type:
Hourly
Rate:
Range $11.23 - $18.71
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible scheduling
Training and Development

Job Description

Caribou Coffee is a renowned coffeehouse chain known for creating day-making experiences that spark a positive chain reaction of GOOD. Founded with a commitment to delivering exceptional coffee and heartfelt service, Caribou Coffee focuses its philosophy around three key pillars: TEAM, GUEST, and BUSINESS. The company fosters a culture where employees are encouraged to be themselves while making an impact on their local community through genuine connections and quality service. Caribou Coffee believes in creating life-long relationships with guests and bringing warmth and joy to every interaction within their stores. As a leading brand in the specialty coffee industry, Caribou... Show More

Job Requirements

  • Must be at least 16 years of age
  • Ability to work flexible schedules including early mornings, evenings, holidays, and weekends
  • Ability to lift up to 50 pounds
  • Ability to stand, sit, bend, and move intermittently during shifts
  • Strong communication and interpersonal skills
  • Willingness to support team members and take initiative
  • Ability to follow cash handling procedures
  • Commitment to upholding cleanliness and sanitization standards

Job Qualifications

  • Ability to work flexible shifts including early mornings, evenings, holidays, and weekends
  • Must be at least 16 years of age
  • Preference given to candidates with restaurant, retail, or guest service experience

Job Duties

  • Provides incredible guest service by developing personal ongoing relationships with guests
  • practices active listening and connection
  • anticipates guest needs and proactively solves guest opportunities by demonstrating product knowledge and hospitality
  • makes enthusiastic and knowledgeable recommendations to delight guests
  • creates day making experiences that spark a chain reaction of good
  • hand-crafts beverages to order per Caribou standard operating procedures
  • heats, prepares, and serves Caribou food offerings to standard procedures
  • floats between barista and guest service roles and fulfills all team member responsibilities
  • takes guest orders and manages cash drawer following cash handling policies
  • maintains cleanliness, sanitization, and organization standards to ensure a well-run store
  • thinks and acts proactively regarding future team and guest needs
  • differentiates between solvable problems and when to seek leader support
  • takes direction from leaders and manages multiple priorities
  • brings core values to life by supporting one another, making fun happen, being yourself, taking ownership, and serving with love
  • brings joy and positivity in interactions
  • is helpful to others including team members and guests
  • maintains a learner’s mentality and strives for effective performance
  • serves with love and aims to make a positive impact
  • shows up as a reliable team player
  • demonstrates resilience under pressure and asks for help when needed

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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