Caribou Coffee logo

Caribou Coffee

Team Member

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Type:
Hourly
Rate:
Range $11.23 - $18.71
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
flexible scheduling
team environment

Job Description

Caribou Coffee is a beloved coffeehouse brand known for creating day-making experiences that foster a positive chain reaction of good in every interaction. Founded with a purpose to emphasize the importance of team, guest, and business, Caribou Coffee has grown into a welcoming community hub where customers can enjoy world-class hand-crafted beverages and food in an environment that encourages genuine connections. As a company, Caribou Coffee prides itself on its commitment to inclusivity, respect, and equal opportunity employment, making it a fulfilling and supportive workplace for its employees.

Caribou Coffee operates as a specialty coffeehouse and café, offering a... Show More

Job Requirements

  • Must be at least 16 years of age
  • Ability to work early mornings, evenings, some holidays, and/or weekends
  • Physically able to perform duties including lifting up to 50 pounds, standing, sitting, bending, and moving intermittently for 4 to 8 hours
  • Willingness to follow cash handling policies and maintain cleanliness
  • Ability to work in a fast-paced customer service environment
  • Reliable and able to take direction from team leaders
  • Commitment to embodying company core values

Job Qualifications

  • Must be at least 16 years of age
  • Ability to work early mornings, evenings, some holidays, and/or weekends
  • Restaurant, retail, or guest service experience preferred
  • Possess a learner’s mentality and desire to improve
  • Demonstrated ability to work well in a team
  • Strong communication and interpersonal skills

Job Duties

  • Provide incredible guest service by developing personal ongoing relationships with guests
  • Practice active listening and connection
  • Anticipate guest needs and proactively solve guest opportunities by demonstrating product knowledge and hospitality
  • Make enthusiastic and knowledgeable recommendations to delight guests
  • Create day making experiences that spark a chain reaction of good
  • Hand-craft beverages to order per Caribou standard operating procedures
  • Heat, prepare, and serve Caribou food offerings to standard
  • Float between barista and guest service roles
  • Take guest orders and manage cash drawer following cash handling policies
  • Maintain cleanliness, sanitization, and organization standards
  • Actively consider team and guest future needs
  • Distinguish between solvable problems and when to ask for leader support
  • Take direction willingly from leaders
  • Bring core values to life by supporting one another, making fun happen, being yourself, taking ownership, and serving with love
  • Interact joyfully with others and make fun happen
  • Help team members and guests
  • Maintain a learner’s mentality and strive for improvement
  • Serve with love and make a positive impact
  • Be a reliable team player and support the team
  • Show resilience under pressure and ask for help when needed

Restaurants and hotels use OysterLink to hire.

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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