Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Retirement Plan
Career development opportunities
Job Description
Caribou Coffee is a renowned coffeehouse chain dedicated to creating day-making experiences that spark a chain reaction of GOOD. Founded with a commitment to quality, community, and service, Caribou Coffee has become a beloved destination for coffee enthusiasts seeking not only excellent beverages but also genuine connections and a welcoming atmosphere. As a company, Caribou Coffee emphasizes the importance of its TEAM, GUEST, and BUSINESS, focusing on fostering a culture where employees can be themselves while making a significant impact on their community. The brand is known for its handcrafted drinks and commitment to creating memorable moments for every guest... Show More
Job Requirements
- Must be at least 16 years of age
- Ability to work early mornings, evenings, some holidays, and/or weekends
- Ability to fulfill physical demands including seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing for 4 to 8 hours, bending, and intermittent movement during shifts
- Must follow all cash handling policies
- Must be reliable and able to support team members
- Willingness to take direction from leaders
- Ability to ask for help when needed
Job Qualifications
- Must be at least 16 years of age
- Ability to work early mornings, evenings, some holidays, and/or weekends
- Preferred experience in restaurant, retail, or guest service
- Demonstrated customer service skills
- Ability to work in a fast-paced environment
- Strong interpersonal and communication abilities
- Willingness to learn and adapt
- Positive attitude and team-oriented mindset
Job Duties
- Provide incredible guest service by developing personal ongoing relationships with guests
- Practice active listening and connection
- Anticipate guest needs and proactively solve guest opportunities demonstrating product knowledge and hospitality
- Make enthusiastic and knowledgeable recommendations to delight guests
- Create day making experiences that spark a chain reaction of GOOD
- Hand-craft beverages to order per standard operating procedures
- Heat, prepare, and serve food offerings to standard operating procedures
- Float between barista and guest service roles, fulfilling all team member responsibilities
- Take guest orders and manage cash drawer following all cash handling policies
- Maintain cleanliness, sanitization, and organization standards
- Anticipate future needs of the team and guests
- Differentiate between solvable problems and when to seek leader support
- Follow directions from leaders while managing multiple priorities
- Embody core values: support one another, make fun happen, be yourself, take ownership, serve with love
- Bring joy and fun to interactions
- Be helpful to team members and guests
- Maintain a learner's mentality and strive to improve effectiveness
- Serve with love and a positive attitude
- Take ownership and make a positive impact
- Be a reliable and supportive team player
- Show resilience under pressure and willingness to ask for help
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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