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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
401(k) Plan
Life insurance
Job Description
Caribou Coffee is a renowned specialty coffee company committed to creating day-making experiences that spark a chain reaction of GOOD. Founded in 1992, Caribou Coffee has grown into one of the most beloved coffee brands in the United States, known for its warm and welcoming atmosphere, high-quality coffee, and strong community connections. This company values the core principles of teamwork, guest satisfaction, and strong business practices. Their store locations are designed to serve not just coffee but also a unique and memorable experience for every guest who walks through the door. At Caribou Coffee, the people behind the counter are... Show More
Job Requirements
- Must be at least 16 years of age
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- Ability to see, hear, speak, reach, lift up to 50 pounds, sit, stand for 4 to 8 hours, bend and move intermittently during working hours
- Must be able to follow company cash handling policies
- Must demonstrate a learner's mentality and good service skills
- Ability to work as a reliable team player and support others
- Ability to handle multiple priorities and work under pressure
Job Qualifications
- Must be at least 16 years of age
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- Restaurant, retail, or guest service experience preferred
Job Duties
- Provides incredible guest service by developing personal ongoing relationships with guests
- Practices active listening and connection
- Anticipates guest needs and proactively solves guest opportunities by demonstrating product knowledge and hospitality
- Makes enthusiastic and knowledgeable recommendations to delight guests
- Creates day-making experiences that spark a chain reaction of good
- Hand-crafts beverages to order per Caribou standard operating procedures
- Heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
- Floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
- Takes guest orders and manages cash drawer and follows all cash handling policies and procedures
- Maintains the look and feel of a well-run store by following cleanliness, sanitization, and organization standards
- Actively thinks and acts upon what the team and guest will need in the future
- Differentiates between problems that can be solved directly and when to ask for leader support
- Understands that the team is managing multiple priorities and willingly takes direction from leaders
- Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
- Brings joy to the opportunity to interact with others and make fun happen
- Relishes the opportunity to be helpful to others – both to team members and guests
- Has a learner’s mentality and has a desire to get better and do things correctly and effectively
- Shows up in every situation looking to do the right thing, serve with love and make the biggest difference
- Takes ownership for and is eager to make a positive impact on others
- Shows up ready and willing to be a reliable team player and support one another
- Is resilient under pressure and is willing to ask for help
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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