Caribou Coffee logo

Caribou Coffee

Team Member

Job Overview

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Employment Type

Part-time
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development

Job Description

Caribou Coffee is a well-established and reputable coffee company known for creating day-making experiences that spark a chain reaction of GOOD. At Caribou Coffee, the focus is on three core pillars: Team, Guest, and Business. This approach ensures not only exceptional service quality but also a welcoming environment where employees can be authentic while making a significant impact on their community. The company emphasizes building life-long relationships and serving the best coffee, which has earned it a loyal customer base and a strong presence in the coffee shop industry. Caribou Coffee operates with a clear purpose to craft memorable experiences... Show More

Job Requirements

  • Must be at least 16 years of age
  • Ability to work early mornings, evenings, some holidays, and weekends
  • Ability to lift up to 50 pounds
  • Ability to stand, sit, bend, and move intermittently for 4 to 8 hours
  • Effective communication skills
  • Ability to handle cash transactions
  • Commitment to follow cleanliness and safety standards

Job Qualifications

  • Must be at least 16 years of age
  • Ability to work early mornings, evenings, some holidays, and weekends
  • Preferred experience in restaurant, retail, or guest service
  • Strong interpersonal and communication skills
  • Ability to multi-task and manage priorities
  • Willingness to learn and adhere to company policies
  • Ability to work effectively in a fast-paced team environment

Job Duties

  • Provides incredible guest service by developing personal ongoing relationships with guests
  • practicing active listening and connection
  • anticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality
  • making enthusiastic and knowledgeable recommendations to delight guests
  • creating day making experiences that spark a chain reaction of good
  • hand-crafts beverages to order per Caribou standard operating procedures
  • heats, prepares, and serves Caribou food offerings to standard
  • floats between barista and guest service roles and fulfills all team member responsibilities
  • takes guest orders and manages cash drawer following cash handling policies
  • maintains store cleanliness, sanitization, and organization
  • actively anticipates team and guest needs
  • differentiates problems requiring leader support
  • follows leader direction
  • brings core values to life by supporting one another, making fun happen, being yourself, taking ownership, serving with love
  • interacts joyfully with guests and team members
  • maintains a learner’s mentality and strives to improve
  • shows ownership and eagerness to make a positive impact
  • supports team under pressure and asks for help when needed

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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