Caribou Coffee logo

Caribou Coffee

Team Member

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Type:
Hourly
Rate:
Range $11.23 - $18.71
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) Plan
flexible scheduling

Job Description

Caribou Coffee is a renowned coffeehouse chain known for its commitment to creating exceptional day-making experiences that spark a chain reaction of good. Founded with a passion for coffee and community, Caribou Coffee has grown into a prominent brand that emphasizes quality beverages, outstanding customer service, and a vibrant team culture. It operates numerous locations where it serves world-class hand-crafted coffee beverages, freshly prepared food items, and provides a welcoming atmosphere for both customers and employees.

As a team-focused company, Caribou Coffee prioritizes three core values: Team, Guest, and Business. The company fosters an inclusive work environment where employees, affecti... Show More

Job Requirements

  • Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
  • must be at least 16 years of age

Job Qualifications

  • Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
  • must be at least 16 years of age
  • restaurant, retail, or guest service experience preferred

Job Duties

  • Provide incredible guest service by developing personal ongoing relationships with guests
  • practice active listening and connection
  • anticipate guest needs and proactively solve guest opportunities by demonstrating product knowledge and hospitality
  • make enthusiastic and knowledgeable recommendations to delight guests
  • create day making experiences that spark a chain reaction of good
  • hand-craft beverages to order per Caribou standard operating procedures
  • heat, prepare, and serve Caribou food offerings to Caribou standard operating procedures
  • float between barista and guest service, and willingly fulfill all team member roles and responsibilities
  • take guest orders and manage cash drawer while following all cash handling policies and procedures
  • maintain the look and feel of a well-run store by following cleanliness, sanitization and organization standards
  • actively think and act upon what the team and guest will need in the future
  • differentiate between problems that can be solved directly and when to ask for leader support
  • understand that the team is managing multiple priorities and willingly take direction from leaders
  • bring the core values to life in all actions: support one another, make fun happen, be yourself, take ownership, serve with love
  • bring joy to interactions with others and make fun happen
  • relish the opportunity to be helpful to others – both team members and guests
  • have a learner's mentality and a desire to improve and do things correctly and effectively
  • show up in every situation looking to do the right thing, serve with love and make the biggest difference
  • take ownership for and be eager to make a positive impact on others
  • show up ready and willing to be a reliable team player and support one another
  • be resilient under pressure and be willing to ask for help

OysterLink is a restaurant, hospitality, and hotel job platform.

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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