Team Member

Rochester, MN, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $11.23 - $18.71

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

employee discount

Retirement Plan

flexible schedule

training programs

Career advancement opportunities

Job Description

Caribou Coffee is a well-established coffeehouse company known for creating day-making experiences that ignite a chain reaction of goodness among its team members and guests. At the core of Caribou Coffee's mission is a passion for serving the best coffee while fostering a positive impact within the community. The company prides itself on its focus on three essential pillars: Team, Guest, and Business, which underscore the supportive and engaging environment they cultivate. As a leading brand in the coffee retail sector, Caribou Coffee offers an inviting space where employees can be themselves, build life-long relationships, and contribute meaningfully to their... Show More

Job Requirements

Must be at least 16 years of age
Ability to work early mornings, evenings, some holidays and/or weekends

Job Qualifications

Must be at least 16 years of age
Ability to work early mornings, evenings, some holidays and/or weekends
Restaurant, retail or guest service experience preferred

Job Duties

Provide incredible guest service by developing personal relationships with guests
Practice active listening and connection
Anticipate guest needs and proactively solve guest opportunities
Make enthusiastic and knowledgeable product recommendations
Create day making experiences that spark a chain reaction of good
Hand-craft beverages to Caribou standard operating procedures
Prepare and serve Caribou food offerings
Fulfill all team member roles including barista and guest service
Take guest orders and manage cash drawer
Maintain cleanliness, sanitization, and organization standards
Actively anticipate future needs of the team and guests
Differentiate between solvable problems and those requiring leader support
Take direction from leaders and manage multiple priorities
Embody core values including support, fun, ownership, authenticity and serving with love
Bring joy and enthusiasm to interactions
Be helpful to team members and guests
Maintain a learner's mentality and strive for improvement
Show resilience and willingness to ask for help
Take ownership of making a positive impact
Be a reliable and supportive team player

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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