Caribou Coffee logo

Caribou Coffee

Team Member

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

competitive pay
flexible schedule
Employee Discounts
Training and development opportunities
inclusive work environment
Equal opportunity employer
accommodations for disabilities

Job Description

Caribou Coffee is a prominent coffeehouse chain renowned for creating exceptional day-making experiences that spark a chain reaction of good. Established with a strong commitment to quality and community, Caribou Coffee focuses on fostering an environment where both team members and guests feel valued and inspired. This company is dedicated to delivering world-class coffee alongside warm, personalized service which resonates with its core values: Team, Guest, and Business. Caribou Coffee’s mission is not only to serve the best coffee around but also to build lifelong relationships and make a positive impact in the community. With a vibrant and inclusive culture,... Show More

Job Requirements

  • Must be at least 16 years of age
  • ability to work early mornings, evenings, some holidays, and/or weekends
  • physical ability to lift up to 50 pounds
  • ability to stand, sit, bend, and move intermittently during shifts for 4 to 8 hours
  • willingness to follow company policies and procedures
  • excellent communication and interpersonal skills
  • ability to handle cash and manage transactions
  • positive attitude and team player mindset

Job Qualifications

  • Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
  • must be at least 16 years of age
  • restaurant, retail, or guest service experience preferred

Job Duties

  • Provides incredible guest service by developing personal ongoing relationships with guests
  • practices active listening and connection
  • anticipates guest needs and proactively solves guest opportunities by demonstrating product knowledge and hospitality
  • makes enthusiastic and knowledgeable recommendations to delight guests
  • creates day making experiences that spark a chain reaction of good
  • hand-crafts beverages to order per Caribou standard operating procedures
  • heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
  • floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
  • takes guest orders and manages cash drawer and follows all cash handling policies and procedures
  • maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
  • actively thinks and acts upon what the team and guest will need in the future
  • differentiates between problems that can be solved directly and when to ask for leader support
  • understands that the team is managing multiple priorities and willingly takes direction from leaders
  • brings the Core Values to life in all that you do: support one another, make fun happen, be yourself, take ownership, serve with love
  • brings joy to the opportunity to interact with others and make fun happen
  • relishes the opportunity to be helpful to others – both to team members and guests
  • has a learner’s mentality and has a desire to get better and do things correctly and effectively
  • shows up in every situation looking to do the right thing, serve with love and make the biggest difference
  • takes ownership for and is eager to make a positive impact on others
  • shows up ready and willing to be a reliable team player and support one another
  • is resilient under pressure and is willing to ask for help

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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