Caribou Coffee logo

Caribou Coffee

Team Member

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan

Job Description

Caribou Coffee is a renowned coffeehouse company known for creating day-making experiences that spark a chain reaction of GOOD. The company prides itself on a culture that centers around three core values: Team, Guest, and Business. This philosophy guides their commitment to not only serving the best coffee but also fostering a welcoming environment where team members can be themselves, make an impact in their communities, and build long-lasting relationships with guests. Headquartered at 401 Robert Street, St. Paul, Minnesota, Caribou Coffee operates numerous locations offering high-quality, handcrafted beverages and fresh food offerings, all in an inviting atmosphere.
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Job Requirements

  • must be at least 16 years of age
  • ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends

Job Qualifications

  • must be at least 16 years of age
  • ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
  • restaurant, retail, or guest service experience preferred

Job Duties

  • provides incredible guest service by developing personal ongoing relationships with guests
  • practicing active listening and connection
  • anticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality
  • makes enthusiastic and knowledgeable recommendations to delight guests
  • creates day making experiences that spark a chain reaction of good
  • hand-crafts beverages to order per caribou standard operating procedures
  • heats, prepares, and serves caribou food offerings to caribou standard operating procedures
  • floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
  • takes guest orders and manages cash drawer and follows all cash handling policies and procedures
  • maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
  • actively thinks and acts upon what the team and guest will need in the future
  • differentiates between problems that can be solved directly and when to ask for leader support
  • understands that the team is managing multiple priorities and willingly takes direction from leaders
  • brings the core values to life in all that you do: support one another, make fun happen, be yourself, take ownership, serve with love
  • brings joy to the opportunity to interact with others and make fun happen
  • relishes the opportunity to be helpful to others – both to team members and guests
  • has a learner’s mentality and has a desire to get better and do things correctly and effectively
  • shows up in every situation looking to do the right thing, serve with love and make the biggest difference
  • takes ownership for and is eager to make a positive impact on others
  • shows up ready and willing to be a reliable team player and support one another
  • is resilient under pressure and is willing to ask for help

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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