Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Benefits
Equal opportunity employer
community-focused environment
Training and Development
Employee Discounts
team-oriented culture
Job Description
Caribou Coffee is a well-established coffeehouse chain committed to creating day-making experiences that inspire a chain reaction of good. Founded with a strong purpose, Caribou Coffee focuses on bringing together a team-oriented environment where the guest's experience is of utmost importance along with business excellence. This company is known for its high-quality, hand-crafted beverages and welcoming atmosphere where customers feel valued and appreciated. As a leader in the specialty coffee industry, Caribou Coffee promotes core values such as supporting one another, making fun happen, being yourself, taking ownership, and serving with love. These values permeate every part of the company,... Show More
Job Requirements
- Ability to work at least one of the following early mornings, evenings, some holidays and/or weekends
- must be at least 16 years of age
Job Qualifications
- Must be at least 16 years of age
- preferred restaurant, retail, or guest service experience
Job Duties
- Provides incredible guest service by developing personal ongoing relationships with guests
- practices active listening and connection
- anticipates guest needs and proactively solves guest opportunities by demonstrating product knowledge and hospitality
- makes enthusiastic and knowledgeable recommendations to delight guests
- creates day making experiences that spark a chain reaction of good
- hand-crafts beverages to order per Caribou standard operating procedures
- heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
- floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
- takes guest orders and manages cash drawer following all cash handling policies and procedures
- maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
- actively thinks and acts upon what the team and guest will need in the future
- differentiates between problems that can be solved directly and when to ask for leader support
- understands that the team is managing multiple priorities and willingly takes direction from leaders
- brings the core values to life in all that you do including support one another, make fun happen, be yourself, take ownership, serve with love
- brings joy to the opportunity to interact with others and make fun happen
- relishes the opportunity to be helpful to others both to team members and guests
- has a learner's mentality and desire to improve
- shows up in every situation looking to do the right thing, serve with love and make the biggest difference
- takes ownership for and is eager to make a positive impact on others
- shows up ready and willing to be a reliable team player and support one another
- is resilient under pressure and willing to ask for help
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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