Caribou Coffee logo

Caribou Coffee

Team Member

Job Overview

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Employment Type

Part-time
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Work Schedule

Weekend Shifts
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Benefits

Equal opportunity employer
inclusive workplace
Career development opportunities
Employee Discounts
Supportive team environment

Job Description

Caribou Coffee is a well-established coffeehouse chain known for its commitment to crafting exceptional coffee experiences and fostering welcoming community environments. Founded with the purpose of creating day-making experiences that spark a chain reaction of good, Caribou Coffee prioritizes team, guest, and business as the core principles driving their success. This company has become a beloved destination for coffee lovers seeking not only high-quality beverages but also a warm and inviting atmosphere where guests feel valued and cared for. With numerous locations across the United States, Caribou Coffee blends the art of hand-crafted coffee with an ethos of genuine hospitality,... Show More

Job Requirements

  • Ability to work at least one of the following: early mornings, evenings, some holidays, and/or weekends
  • Must be at least 16 years of age

Job Qualifications

  • Ability to work at least one of the following: early mornings, evenings, some holidays, and/or weekends
  • Must be at least 16 years of age
  • Restaurant, retail, or guest service experience preferred

Job Duties

  • Provide incredible guest service by developing personal ongoing relationships with guests
  • Practice active listening and connection
  • Anticipate guest needs and proactively solve guest opportunities by demonstrating product knowledge and hospitality
  • Make enthusiastic and knowledgeable recommendations to delight guests
  • Create day making experiences that spark a chain reaction of good
  • Hand-craft beverages to order per Caribou standard operating procedures
  • Heat, prepare, and serve Caribou food offerings to standard operating procedures
  • Float between barista and guest service and fulfill all team member roles and responsibilities
  • Take guest orders and manage cash drawer following all cash handling policies and procedures
  • Maintain the look and feel of a well-run store by following cleanliness, sanitization, and organization standards
  • Actively think and act upon what the team and guest will need in the future
  • Differentiate between problems that can be solved directly and when to ask for leader support
  • Understand team’s multiple priorities and willingly take direction from leaders
  • Bring the core values to life: Support one another, make fun happen, be yourself, take ownership, serve with love
  • Bring joy to interactions and make fun happen
  • Be helpful to others—both team members and guests
  • Maintain a learner’s mentality and desire to improve and perform effectively
  • Show up ready to do the right thing, serve with love, and make a difference
  • Take ownership and make a positive impact on others
  • Be a reliable team player and support one another
  • Be resilient under pressure and willing to ask for help

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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