Caribou Coffee logo

Caribou Coffee

Team Member

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Type:
Hourly
Rate:
Range $11.23 - $18.71
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Work Schedule

Weekend Shifts
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Benefits

competitive pay
flexible scheduling
Paid Time Off
employee discount
Training and development opportunities
inclusive work environment
team-oriented culture

Job Description

Caribou Coffee is a renowned coffeehouse chain committed to creating uplifting and memorable experiences for its guests. Known for its high-quality coffee beverages and welcoming ambiance, Caribou Coffee aims to spark a chain reaction of good through exceptional service, community engagement, and a passionate team culture. With locations across the United States and beyond, Caribou Coffee has cultivated a strong brand identity centered on delivering not just great coffee but also positive day-making moments for every guest who walks through its doors. The company values teamwork, guest satisfaction, and business growth, emphasizing a supportive, inclusive, and fun work environment that... Show More

Job Requirements

  • Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
  • Must be at least 16 years of age
  • Ability to lift up to 50 pounds
  • Capacity to stand, sit, bend, and move intermittently for 4 to 8 hours
  • Strong communication skills
  • Ability to follow cash handling procedures
  • Resilience under pressure
  • Willingness to take direction and work collaboratively
  • Commitment to Caribou Coffee’s core values

Job Qualifications

  • Must be at least 16 years of age
  • Ability to work early mornings, evenings, some holidays, and/or weekends
  • Previous experience in restaurant, retail, or guest service preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Enthusiasm for learning new skills
  • Commitment to outstanding customer service
  • Ability to work well within a team
  • Flexibility to adapt to changing responsibilities

Job Duties

  • Provide incredible guest service by developing personal ongoing relationships with guests
  • Practice active listening and connection with guests
  • Anticipate guest needs and proactively solve opportunities by demonstrating product knowledge and hospitality
  • Make enthusiastic and knowledgeable recommendations to delight guests
  • Create day-making experiences that spark a chain reaction of good
  • Hand-craft beverages to order per Caribou standard operating procedures
  • Heat, prepare, and serve Caribou food offerings according to standard procedures
  • Float between barista and guest service roles, fulfilling all team member responsibilities
  • Take guest orders and manage cash drawer following all cash handling policies
  • Maintain cleanliness, sanitization, and organization standards
  • Anticipate future needs of the team and guests
  • Differentiate between problems that can be solved independently and when to seek leader support
  • Take direction willingly and support team priorities
  • Embody Caribou’s core values in all actions
  • Bring joy and make fun happen in interactions
  • Be helpful to team members and guests
  • Maintain a learner's mentality with a desire to improve
  • Show ownership and eagerness to make a positive impact
  • Be a reliable team player and resilient under pressure
  • Ask for help when needed

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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