Caribou Coffee logo

Caribou Coffee

Team Member

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
flexible schedule

Job Description

Caribou Coffee is a renowned coffeehouse chain dedicated to crafting day-making experiences that inspire a positive chain reaction of good. Founded with the purpose of delivering outstanding service while fostering a strong sense of community, Caribou Coffee has become a staple in the coffee industry known for its high-quality beverages and warm, inviting atmosphere. The company's commitment to the core values of supporting one another, making fun happen, being yourself, taking ownership, and serving with love creates a unique workplace culture where employees thrive and guests feel genuinely welcomed. With its headquarters located at 401 Robert Street, St. Paul, Minnesota,... Show More

Job Requirements

  • Must be at least 16 years of age
  • ability to work early mornings, evenings, some holidays and/or weekends
  • able to stand, sit, bend, and move intermittently for 4 to 8 hours per shift
  • able to lift up to 50 pounds
  • must follow cash handling policies and procedures

Job Qualifications

  • Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
  • must be at least 16 years of age
  • preferred restaurant, retail, or guest service experience

Job Duties

  • Provides incredible guest service by developing personal ongoing relationships with guests
  • practices active listening and connection
  • anticipates guest needs and proactively solves guest opportunities by demonstrating product knowledge and hospitality
  • makes enthusiastic and knowledgeable recommendations to delight guests
  • creates day making experiences that spark a chain reaction of good
  • hand-crafts beverages to order per Caribou standard operating procedures
  • heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
  • floats between barista and guest service, fulfilling all team member roles and responsibilities
  • takes guest orders and manages cash drawer following all cash handling policies and procedures
  • maintains the look and feel of a well-run store by following cleanliness, sanitization, and organization standards
  • actively thinks and acts upon what the team and guest will need in the future
  • differentiates between problems that can be solved directly and when to ask for leader support
  • brings the core values to life in all actions
  • brings joy and makes fun happen during interactions
  • supports team members and guests
  • has a learner's mentality and a desire to improve
  • takes ownership to make a positive impact on others
  • shows resilience under pressure and asks for help when needed

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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