Pollo Tropical logo

Pollo Tropical

Team Member

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Equal opportunity employer
supportive work environment
diversity and inclusion
Employee development opportunities
Vibrant workplace culture

Job Description

The Pollo Nation is a vibrant and dynamic restaurant chain renowned for its commitment to delivering exceptional Mexican-inspired cuisine and a festive dining experience. As a part of this thriving establishment, the company prides itself on creating an inviting environment where customers can enjoy delicious food prepared with quality ingredients and genuine care. The Pollo Nation values diversity and inclusivity, welcoming team members from all backgrounds to contribute to its mission of excellence in food service and customer satisfaction. Known for its lively atmosphere and dedication to customer service, the Pollo Nation operates with a strong focus on teamwork, cleanliness,... Show More

Job Requirements

  • Must have an email account to create an online application profile
  • Must create an account with a password containing one upper case letter, one number and one special character
  • Ability to perform each essential duty satisfactorily
  • Basic knowledge of food safety and sanitation procedures
  • Ability to stand, walk, talk and hear regularly
  • Ability to use hands to handle or feel, reach with hands and arms frequently
  • Ability to grasp and carry items
  • Ability to occasionally lift weights from 25 up to 50 pounds
  • Must be able to work in moderate to high noise environments
  • Must be willing to comply with Child Labor Laws where applicable

Job Qualifications

  • Ability to receive and respond promptly to requests, orders and instructions
  • Ability to communicate effectively with customers and coworkers
  • Ability to comprehend and appropriately react to others
  • Ability to perform multiple tasks efficiently
  • Ability to adjust to changing assignments
  • Ability to maintain productivity, composure and a pleasant attitude under pressure
  • English speaking skills for positions requiring immediate customer contact
  • Ability to learn POS cash register, kitchen screens, and recipes

Job Duties

  • Greet and thank customers
  • Place customer food and beverage orders through verbal communication and/or automated systems
  • Relay customer food and beverage orders from service counter to kitchen operations
  • Cook, prepare, package and pour food and beverages in kitchen operations by use of kitchen equipment while following food safety and sanitation procedures
  • Stock kitchen and customer service operations with necessary food, beverage, packaging and service materials
  • Stock salsa bars with appropriate levels of sauces, condiments, paper and utensils
  • Fill food and beverage orders of customers as part of coordinated kitchen and customer service operations
  • Collect customer payments and return proper change using cash register
  • Unload deliveries of food, beverage, packaging and serving materials
  • Clean the interior and exterior of the entire restaurant premises including sweeping, mopping, scrubbing, rinsing and polishing tables, seats, windows, doors, countertops, kitchenware, and kitchen equipment
  • Observe and follow alcoholic beverage laws when applicable
  • Maintain safe public access to the restaurant
  • Perform all other duties as assigned by management

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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