Caribou Coffee logo

Caribou Coffee

Team Member

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Weekend Shifts
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Benefits

competitive pay
flexible scheduling
employee discount
Opportunities for advancement
Supportive team environment
Equal opportunity employer
Workplace accommodations available

Job Description

Caribou Coffee is a well-established coffeehouse chain known for creating day-making experiences that ignite a chain reaction of GOOD. At Caribou Coffee, the focus rests squarely on three key pillars: TEAM, GUEST, and BUSINESS. The company prides itself on fostering a work environment where employees can be authentic, make a positive impact on their community, and build life-long relationships while serving high-quality coffee. The culture encourages supporting one another, making fun a priority, taking ownership, and serving with love. As a member of the Caribou Coffee team, also known as the 'Bou Crew,' employees are part of a passionate group... Show More

Job Requirements

  • must be at least 16 years of age
  • ability to work early mornings, evenings, some holidays and/or weekends
  • able to lift up to 50 pounds
  • able to stand, sit, bend, and move intermittently for 4 to 8 hours
  • good communication skills
  • ability to work as part of a team
  • willingness to learn and grow
  • reliable and punctual

Job Qualifications

  • must be at least 16 years of age
  • ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
  • restaurant, retail, or guest service experience preferred

Job Duties

  • provides incredible guest service by developing personal ongoing relationships with guests
  • practices active listening and connection
  • anticipates guest needs and proactively solves guest opportunities by demonstrating product knowledge and hospitality
  • makes enthusiastic and knowledgeable recommendations to delight guests
  • hand-crafts beverages to order per Caribou standard operating procedures
  • heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
  • floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
  • takes guest orders and manages cash drawer and follows all cash handling policies and procedures
  • maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
  • actively thinks and acts upon what the team and guest will need in the future
  • differentiates between problems that can be solved directly and when to ask for leader support
  • understands that the team is managing multiple priorities and willingly takes direction from leaders
  • brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
  • brings joy to the opportunity to interact with others and make fun happen
  • relishes the opportunity to be helpful to others – both to team members and guests
  • has a learner’s mentality and has a desire to get better and do things correctly and effectively
  • shows up in every situation looking to do the right thing, serve with love and make the biggest difference
  • takes ownership for and is eager to make a positive impact on others
  • shows up ready and willing to be a reliable team player and support one another
  • is resilient under pressure and is willing to ask for help

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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