Caribou Coffee logo

Caribou Coffee

Team Member

Job Overview

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Employment Type

Part-time
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Work Schedule

Weekend Shifts
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Benefits

employee discount
flexible schedule
team environment
Opportunities for advancement
Training and Development

Job Description

Caribou Coffee is a well-known coffeehouse chain dedicated to creating day-making experiences that spark a chain reaction of GOOD. The company prides itself on fostering a culture that focuses on the core priorities of team, guest, and business. Established as a community-focused coffee brand, Caribou Coffee emphasizes the importance of authentic connections and delivering exceptional service while serving high-quality coffee beverages and food offerings. It is a welcoming environment where employees—referred to as the 'Bou Crew'—are encouraged to be themselves and make a positive impact on their communities through meaningful, joyful interactions. The company's commitment to diversity, equity, and inclusion... Show More

Job Requirements

  • Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
  • must be at least 16 years of age
  • ability to perform physical demands including seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing for 4 to 8 hours, bending, and moving intermittently during working hours with or without reasonable accommodations

Job Qualifications

  • Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
  • must be at least 16 years of age
  • restaurant, retail, or guest service experience preferred

Job Duties

  • Provides incredible guest service by developing personal ongoing relationships with guests
  • practicing active listening and connection
  • anticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality
  • makes enthusiastic and knowledgeable recommendations to delight guests
  • creating day making experiences that spark a chain reaction of good
  • hand-crafts beverages to order per Caribou standard operating procedures
  • heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
  • floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
  • takes guest orders and manages cash drawer following all cash handling policies and procedures
  • maintains the look and feel of a well-run store by following cleanliness, sanitization, and organization standards
  • actively thinks and acts upon what the team and guest will need in the future
  • differentiates between problems that can be solved directly and when to ask for leader support
  • understands that the team is managing multiple priorities and willingly takes direction from leaders
  • brings the core values to life in all actions
  • brings joy to the opportunity to interact with others and make fun happen
  • relishes the opportunity to be helpful to others both to team members and guests
  • has a learner’s mentality and desire to improve and do tasks correctly and effectively
  • shows up invested in doing the right thing, serving with love, and making a difference
  • takes ownership and is eager to make a positive impact
  • is a reliable team player who supports others
  • is resilient under pressure and willing to ask for help

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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