Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $11.23 - $18.71
Work Schedule
Weekend Shifts
Benefits
competitive pay
flexible schedule
Employee Discounts
Paid Time Off
Training and development opportunities
inclusive work environment
Opportunities for advancement
Job Description
Caribou Coffee is a well-established and beloved coffeehouse known for crafting day-making experiences that ignite a positive chain reaction of good vibes. This company thrives on a clear and simple purpose centered around three main pillars: TEAM, GUEST, and BUSINESS, embodying a culture where being yourself, making an impact, and building lifelong relationships are paramount. Caribou Coffee has carved out a prominent space in the coffee retail industry by providing not only exceptional coffee but also remarkable guest service. They invite individuals to join their herd, emphasizing inclusivity, community impact, and a fun workplace environment where passion for coffee meets... Show More
Job Requirements
- Ability to work early mornings, evenings, holidays, and weekends
- Must be at least 16 years of age
- Ability to lift up to 50 pounds
- Ability to stand, sit, bend, and move intermittently for 4 to 8 hours
- Ability to see, hear, and speak clearly
- Willingness to work flexible shifts including holidays and weekends
- Physical stamina required to perform duties throughout the shift
Job Qualifications
- Restaurant, retail, or guest service experience preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced team environment
- Positive attitude and a desire to provide excellent guest service
- Basic math skills for cash handling
- Ability to learn company policies and procedures quickly
- Commitment to Caribou Coffee's core values of support, fun, authenticity, ownership, and love
Job Duties
- Provide incredible guest service by developing personal ongoing relationships with guests
- Practice active listening and connection with guests
- Anticipate guest needs and proactively solve guest opportunities by demonstrating product knowledge and hospitality
- Make enthusiastic and knowledgeable recommendations to delight guests
- Create day-making experiences that spark a chain reaction of good
- Hand-craft beverages to order per Caribou standard operating procedures
- Heat, prepare, and serve Caribou food offerings to Caribou standard operating procedures
- Float between barista and guest service roles and willingly fulfill all team member responsibilities
- Take guest orders and manage cash drawer following all cash handling policies and procedures
- Maintain the look and feel of a well-run store by following cleanliness, sanitization and organization standards
- Think and act upon what the team and guest will need in the future
- Differentiate between problems that can be solved directly and when to ask for leader support
- Follow direction from leaders while managing multiple priorities
- Bring the Core Values to life by supporting one another, making fun happen, being yourself, taking ownership, and serving with love
- Bring joy to interactions and make fun happen
- Be helpful to team members and guests
- Maintain a learner's mentality with a desire to improve and perform duties effectively
- Show up ready to do the right thing, serve with love, and make a positive impact
- Take ownership for making a difference
- Be a reliable team player and support others
- Remain resilient under pressure and willing to ask for help
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: