Pollo Tropical logo

Pollo Tropical

Team Member

Job Overview

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Employment Type

Hourly
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Equal opportunity employer
diverse workplace

Job Description

Pollo Nation is a vibrant and customer-centric restaurant chain known for its commitment to delivering delicious food and exceptional dining experiences. As a rapidly growing entity in the casual dining sector, Pollo Nation prides itself on creating a fun and engaging atmosphere for both customers and team members. The company focuses heavily on teamwork, high standards of food safety, and outstanding customer service to maintain its reputation as a beloved destination for flavorful meals and a welcoming ambiance. The establishment not only values the quality of its food but also emphasizes creating a positive social environment where guests feel appreciated... Show More

Job Requirements

  • must have an email account to create an online application
  • password must contain 1 upper case letter, 1 number and 1 special character
  • ability to perform essential duties satisfactorily
  • ability to communicate effectively
  • ability to work in a fast-paced restaurant environment
  • able to stand and walk frequently
  • capable of lifting 25 to 50 pounds
  • able to carry items
  • must comply with child labor laws where applicable

Job Qualifications

  • ability to perform each essential duty satisfactorily
  • ability to receive and respond promptly to requests, orders and instructions
  • ability to communicate with customers and coworkers
  • ability to comprehend and appropriately react to others
  • ability to perform multiple tasks
  • ability to adjust to changing assignments
  • ability to maintain productivity, composure and a pleasant attitude under pressure
  • able to speak English in positions requiring immediate customer contact
  • able to learn POS cash register, kitchen screens and recipes

Job Duties

  • greet and thank customers
  • place customer food and beverage orders through verbal communication and/or automated systems
  • relay customer food and beverage orders from service counter to kitchen operations
  • cook, prepare, package and pour food and beverages using kitchen equipment while following food safety and sanitation procedures
  • stock kitchen and customer service operations with necessary food, beverage, packaging and service materials
  • stock salsa bars with appropriate levels of sauces, condiments, paper and utensils
  • fill food and beverage orders of customers as part of coordinated kitchen and customer service operations
  • collect customer payments and return proper change through use of cash register
  • unload deliveries of food, beverage, packaging and serving materials to restaurant
  • clean interior and exterior of restaurant premises including floors, tables, seats, windows, doors, countertops, kitchenware and kitchen equipment
  • observe and follow alcoholic beverage laws when applicable
  • maintain safe public access to restaurant
  • perform all other duties as assigned by management

OysterLink is a restaurant, hospitality, and hotel job platform.

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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