
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Career advancement opportunities
Employee assistance program
Job Description
Caribou Coffee is a renowned coffee company dedicated to creating day-making experiences that spark a chain reaction of GOOD. Established as a beacon for exceptional coffee and hospitality, Caribou Coffee prides itself on its commitment to team, guest, and business excellence. The company’s purpose revolves around bringing joy and meaningful connections to the community by serving the best coffee in an environment that fosters inclusivity, authenticity, and support. Located at 6370 N. Lucerne, Kansas City, Missouri, Caribou Coffee’s operational philosophy centers on empowering its employees, known affectionately as the 'Bou Crew,' to make a positive impact through genuine interactions and... Show More
Job Requirements
- must be at least 16 years of age
- ability to work early mornings, evenings, some holidays and/or weekends
- ability to stand, sit, bend, reach, speak, hear, and lift up to 50 pounds for 4 to 8 hours
- ability to move intermittently during shift
- reliable and able to follow cash handling policies
- willingness to adhere to cleanliness and sanitization standards
Job Qualifications
- must be at least 16 years of age
- ability to work early mornings, evenings, some holidays and/or weekends
- prior restaurant, retail, or guest service experience preferred
- learner’s mentality
- strong interpersonal and communication skills
- ability to manage multiple priorities
- customer-focused attitude
- willingness to take direction and work as part of a team
Job Duties
- provides incredible guest service by developing personal ongoing relationships with guests
- practicing active listening and connection
- anticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality
- makes enthusiastic and knowledgeable recommendations to delight guests
- creates day making experiences that spark a chain reaction of good
- hand-crafts beverages to order per Caribou standard operating procedures
- heats, prepares, and serves Caribou food offerings to standard operating procedures
- floats between barista and guest service and willingly fulfills all team member roles and responsibilities
- takes guest orders and manages cash drawer following all cash handling policies and procedures
- maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
- actively thinks and acts upon what the team and guest will need in the future
- differentiates between problems that can be solved directly and when to ask for leader support
- understands managing multiple priorities and takes direction from leaders
- brings the core values to life in all that you do: support one another, make fun happen, be yourself, take ownership, serve with love
- brings joy to interactions and makes fun happen
- relishes the opportunity to be helpful to others
- has a learner’s mentality and desires to improve
- shows up ready to do the right thing, serve with love and make a difference
- takes ownership and makes a positive impact
- is a reliable team player and supports others
- is resilient under pressure and willing to ask for help
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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