Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Benefits
Paid Time Off
employee discount
Training and Development
flexible schedule
career advancement
Job Description
Auntie Anne's is a renowned global chain specializing in freshly baked, hand-rolled soft pretzels and complementary snacks. Established with a passion for delivering warm, fresh products, Auntie Anne's has grown to become a beloved name in the quick service restaurant industry. The company prides itself on its commitment to quality, customer satisfaction, and a welcoming environment. As a part of its team, employees are encouraged to contribute to the enduring tradition of hospitality and exceptional service that defines the Auntie Anne's brand.
The Team Member role at Auntie Anne's serves as a vital link between the brand and its custome... Show More
The Team Member role at Auntie Anne's serves as a vital link between the brand and its custome... Show More
Job Requirements
- Must be 16 years of age
- Computer skills including some Microsoft software and register skills
- Must be able to lift 30-40 lbs regularly throughout shifts
- Ability to stand, bend, reach and scoop throughout assigned shift
Job Qualifications
- Must be 16 years of age
- Computer skills including some Microsoft software and register skills
- Ability to communicate clearly and effectively
- Ability to work well in a team environment
- Previous customer service experience is preferred but not required
- Willingness to learn and complete training
- Basic math skills for cash handling
- Ability to handle fast-paced work environment
Job Duties
- Deliver the ultimate customer service experience and impressions of the Auntie Anne's brand
- Able to clearly and concisely communicate product knowledge and information to all customers
- Responsible for customer product and service standards
- Foster an environment of teamwork
- Maintain exceptional customer service metric scores
- Communicates clearly, concisely and accurately in order to ensure effective shift operations
- Follow all company operations policies and procedures
- Responsible for delivering an exceptional customer in store experience
- Greet and thank every customer with a smile and eye contact
- Recommend appropriate product to meet customer's needs
- Enhance customer experience through engagement and sampling
- Execute quality store operations
- Must be able to operate food preparation machinery
- Stocking of all supplies
- Respond to directions in an accurate and timely manner
- Adhere to all Auntie Anne's food, safety and security guidelines while respecting Auntie Anne's property
- Master station operations of the store
- Successfully complete the Auntie Anne's store and company policy trainings
- Provide a healthy consistent product
- Consistently make and serve all Auntie Anne's products to specifications
- Follows health, safety and sanitation guidelines for all products
- Executes proper portion control with all ingredients
- Must be able to operate cash register and handle cash transactions while adhering to Auntie Anne's cash handling policies
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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