Pollo Tropical logo

Pollo Tropical

Team Member

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
employee discount
Career development opportunities
Equal employment opportunity

Job Description

Pollo Nation is a vibrant and popular restaurant brand known for its passion for delivering authentic and flavorful food experiences to its customers. As a prominent player in the fast-casual dining industry, Pollo Nation prides itself on its commitment to quality ingredients, excellent customer service, and a friendly, family-oriented atmosphere. The company emphasizes a culture of teamwork, inclusiveness, and respect for diversity, providing a welcoming environment for both employees and guests alike. With multiple locations and a growing presence, Pollo Nation continues to expand its reach, inviting new talent to join its dynamic team and contribute to its mission of... Show More

Job Requirements

  • must have an email account
  • password must contain 1 upper case letter, 1 number, and 1 special character
  • must be able to perform each essential duty satisfactorily
  • must be able to stand, walk, talk or hear regularly
  • must be able to use hands to handle or feel, and reach with hands and arms frequently
  • must be able to grasp and carry items
  • must be able to lift weight from 25 up to 50 pounds
  • must be able to speak English in positions requiring immediate customer contact

Job Qualifications

  • must have the ability to receive and respond promptly to requests, orders and instructions
  • must have the ability to communicate with customers and coworkers
  • must have the ability to comprehend and appropriately react to others
  • must have the ability to perform multiple tasks
  • must have the ability to adjust to changing assignments
  • must have the ability to maintain productivity, composure, and a pleasant attitude under pressure
  • must be able to speak English in positions requiring immediate customer contact
  • must be able to learn POS cash register, kitchen screens, recipes

Job Duties

  • greet and thank customers
  • place customer food and beverage orders through verbal communication and/or automated systems
  • relay customer food and beverage orders from service counter to kitchen operations
  • cook, prepare, package and pour food and beverages in kitchen operations by and/or through the use of kitchen equipment such as fryers, open-flamed gas grills, cooking vats, ice machines, food processors, and other smallwares while utilizing proper food safety and sanitation procedures
  • stock kitchen and customer service operations with necessary food, beverage, packaging and service materials
  • stock salsa bars with appropriate levels of sauces, condiments, paper and utensils
  • fill food and beverage orders of customers as part of the coordinated kitchen and customer service operations
  • collect customer payments and return proper change to customers through use of cash register
  • unload deliveries of food, beverage, packaging and serving materials to restaurant
  • clean the interior and exterior of the entire restaurant premises including sweeping and mopping floors, scrubbing, rinsing and polishing tables, seats, windows, doors, countertops, kitchenware, and kitchen equipment, and removing unused items from dining area and litter from the premises
  • observe and follow alcoholic beverage laws when applicable
  • maintain safe public access to the restaurant
  • perform all other duties as assigned by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

OysterLink is built for hospitality recruitment.

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