Pollo Tropical logo

Pollo Tropical

Team Member

Job Overview

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Benefits

flexible schedule
Employee Discounts
Training and Development
supportive work environment
Opportunity for advancement
diversity and inclusion
Equal opportunity employer

Job Description

Pollo Nation is a vibrant and welcoming fast-casual dining establishment specializing in flavorful chicken dishes and fresh, high-quality Mexican-inspired cuisine. Known for its commitment to excellent customer service and a fun dining experience, Pollo Nation prides itself on creating a lively atmosphere where guests can enjoy delicious meals in a clean and friendly environment. The company embraces diversity and values team members who bring enthusiasm, dedication, and a positive attitude to their roles. Pollo Nation is an equal opportunity employer and fosters inclusive hiring practices, ensuring a workplace free from discrimination based on race, religion, color, national origin, gender, sexual... Show More

Job Requirements

  • Must be at least the minimum age required by child labor laws where applicable
  • ability to stand and walk for extended periods
  • ability to lift up to 50 pounds periodically
  • ability to use hands to handle or feel and reach with arms
  • ability to maintain composure and productivity under pressure
  • willingness to work flexible shifts including weekends and holidays
  • ability to speak English in positions requiring customer contact
  • reliable transportation to work

Job Qualifications

  • Ability to receive and respond promptly to requests, orders and instructions
  • ability to communicate effectively with customers and coworkers
  • ability to comprehend and appropriately react to others
  • ability to perform multiple tasks efficiently
  • ability to adjust to changing assignments
  • ability to maintain productivity, composure and a pleasant attitude under pressure
  • ability to speak English in positions requiring immediate customer contact
  • ability to learn POS cash register, kitchen screens and recipes

Job Duties

  • Greet and thank customers
  • place customer food and beverage orders through verbal communication and/or automated systems
  • relay customer food and beverage orders from service counter to kitchen operations
  • cook, prepare, package and pour food and beverages using kitchen equipment while following food safety and sanitation procedures
  • stock kitchen and customer service areas with necessary food, beverage, packaging and service materials
  • stock salsa bars with appropriate levels of sauces, condiments, paper and utensils
  • fill food and beverage orders as part of coordinated kitchen and customer service operations
  • collect customer payments and return proper change using cash register
  • unload deliveries of food, beverage, packaging and serving materials to the restaurant
  • clean interior and exterior of restaurant including floors, tables, seats, windows, doors, countertops, kitchenware, and kitchen equipment
  • observe and follow alcoholic beverage laws when applicable
  • maintain safe public access to the restaurant
  • perform all other duties as assigned by management

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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