Team Member

Rockford, IL, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $15.00

Work Schedule

Flexible

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

flexible schedule

Training opportunities

career advancement

Job Description

Fresh Dining Concepts is the leading franchisee of ToGo Foods, the franchisor behind popular brands such as Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. With locations spread across the United States, Fresh Dining Concepts has established itself as a significant player in the food service and quick-service restaurant industry. The company prides itself on delivering high-quality, delicious products while fostering a welcoming and customer-focused environment. Their dedication to franchise growth and consistent quality makes them a preferred employer for those seeking to build a career in the food and retail service sector.

As a team member at Fresh Dining ... Show More

Job Requirements

0-1 years of experience in the food service industry or equivalent retail experience
Current food handler certification or ability to obtain certification within the first 30 days as required by local law
Basic math and basic reading skills
Ability to understand and carry out oral and/or written instructions in English and request clarification when needed
Strong guest focus with excellent people skills
Availability to work shifts
Ability to develop and maintain effective working relationships with co-workers
Compliance with all health and sanitation laws and regulations
Ability to stand for prolonged periods, walk, squat, bend, and perform repetitive hand/arm motions
Ability to lift 50+ pounds
Work with agility in fast-paced and highly stressed environment
Ability to write simple correspondence in English and effectively communicate with guests and coworkers
Ability to test products by taste, color, and smell
Meet age requirements (16 years old minimum to operate oven, 18 years old minimum to operate mixer)

Job Qualifications

0-1 years of experience in the food service industry or equivalent retail experience
Current food handler certification or ability to obtain certification within the first 30 days as required by local law
Basic math and basic reading skills
Ability to understand and carry out oral and/or written instructions in English and request clarification when needed
Strong guest focus with excellent people skills including positive can-do attitude and quick learner
Availability to work shifts
Ability to develop and maintain effective working relationships with co-workers
Compliance with all health and sanitation laws and regulations
Experience in computer, smart phones, iPads, retail handhelds, and POS systems preferred
General knowledge and understanding of the food industry or retail operations preferred, but not required

Job Duties

Prepare dough and other products (lemonade, butter, dips, Cinnabons, and yogurt)
Roll, twist, dip, shape, bake, and bag pretzels/Cinnabons/yogurt
Prepare specialty pretzels or other brand products for Cinnabon
Insert, rotate, and remove pretzel/Cinnabon trays
monitor ovens for correct baking time and product color
Dip, drain, and fill pretzels/Cinnabons in the warmer/hot plate
Prepare drinks and bag orders using appropriate health and safety measures
Exhibit a friendly and courteous attitude toward guests and co-workers
Host, greet, and serve guests with a smile and take orders
Assertively and professionally suggest and upsell to increase the company’s profitability and check average
Operate the point-of-sale system efficiently with minimum voids and accurately make change
Serve and provide samples to potential guests
Set up equipment, utensils, and supplies for opening
Break down, clean, and put away equipment, utensils, and supplies at closing
Perform cleaning and maintenance procedures as directed by the team member in charge of the shift
Always comply with uniform policy and company hygiene/appearance standards
Maintain regular and consistent attendance and punctuality
Comply with Fresh Dining Concepts, LLC policies and procedures, including relevant federal and state regulations (safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA)

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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