Fresh Dining Concepts

Team Member

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $17.00
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Career development opportunities
Team-oriented environment

Job Description

Fresh Dining Concepts is a prominent franchisee specializing in the operation of several well-known food brands including Auntie Anne's, Carvel, Cinnabon, and Jamba Juice across the United States. As the leading franchisee of ToGo Foods, Fresh Dining Concepts is dedicated to delivering a superior customer experience through high-quality food products and exceptional service. With multiple locations nationwide, Fresh Dining Concepts embodies a spirit of innovation and excellence in the quick-service food industry. This company is recognized for its commitment to maintaining consistent quality standards and creating welcoming environments for guests. Fresh Dining Concepts operates in a fast-paced, customer-centric environment with... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • 0-1 years of experience in food service or retail
  • current or ability to obtain food handler certification within 30 days
  • basic math and reading skills
  • ability to understand English instructions and communicate effectively
  • strong customer service orientation
  • willingness to work flexible shifts
  • ability to collaborate with team members
  • compliance with health and safety regulations
  • physical ability to stand for long periods, walk, squat, bend, and perform repetitive motions
  • ability to lift over 50 pounds
  • capacity to work in a fast-paced environment
  • ability to write simple correspondence in English
  • minimum age 16 for certain equipment operation, 18 for mixer operation

Job Qualifications

  • 0-1 years of experience in the food service industry or equivalent retail experience
  • current food handler certification or ability to obtain certification within the first 30 days as required by local law
  • basic math and basic reading skills
  • ability to understand and carry out oral and/or written instructions in English and request clarification when needed
  • strong guest focus with excellent people skills including positive can-do attitude and quick learner
  • availability to work shifts
  • ability to develop and maintain effective working relationships with co-workers
  • compliance with all health and sanitation laws and regulations
  • experience in computer, smart phones, iPads, retail handhelds, and POS systems preferred
  • general knowledge and understanding of the food industry or retail operations preferred but not required

Job Duties

  • Prepare dough and other products (lemonade, butter, dips, Cinnabons, and yogurt)
  • roll, twist, dip, shape, bake, and bag pretzels/Cinnabons/yogurt
  • prepare specialty pretzels or other brand products for Cinnabon
  • insert, rotate, and remove pretzel/Cinnabon trays
  • monitor ovens for correct baking time and product color
  • dip, drain, and fill pretzels/Cinnabons in the warmer/hot plate
  • prepare drinks and bag orders using appropriate health and safety measures
  • exhibit a friendly and courteous attitude toward guests and co-workers
  • host, greet, and serve guests with a smile and take orders
  • assertively and professionally suggest and upsell to increase the company’s profitability and check average
  • operate the point-of-sale system efficiently with minimum voids and accurately make change
  • serve and provide samples to potential guests
  • set up equipment, utensils, and supplies for opening
  • break down, clean, and put away equipment, utensils, and supplies at closing
  • perform cleaning and maintenance procedures as directed by the team member in charge of the shift
  • always comply with uniform policy and company hygiene/appearance standards
  • maintain regular and consistent attendance and punctuality
  • comply with Fresh Dining Concepts, LLC policies and procedures, including relevant federal and state regulations (safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA, etc.)

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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