Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $15.75
Work Schedule
Flexible
Day Shifts
Benefits
Paid Time Off
Employee Discounts
flexible schedule
Training and Development
Team-oriented environment
Health Insurance
Paid holidays
Job Description
This position is with a dynamic and community-focused restaurant committed to delivering an Exceptional Guest Experience through quality products and exceptional service. The restaurant prides itself on a clean, inviting, and well-organized environment that welcomes guests warmly and consistently. The establishment offers a workplace culture where front-line staff members are valued as essential contributors to the dining experience, playing a critical role in both hospitality and operational excellence. The role of Team Member is a full-time or part-time position available to individuals who are 16 years of age or older. While specific salary details are not provided, this opportunity offers... Show More
Job Requirements
- Must be 16 years of age or older
- Ability to follow detailed instructions and procedures
- Availability to work flexible shifts including weekends and holidays
- Good physical stamina to meet postural and lifting demands
- Basic math and communication skills
- Commitment to health and safety guidelines
- Ability to engage warmly with guests and resolve complaints promptly
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service experience an asset
- Ability to work in a fast-paced team environment
- Strong communication and interpersonal skills
- Basic knowledge of food safety and sanitation practices
- Ability to handle cash and follow operational procedures
- Customer-focused with a positive attitude
- Ability to stand for extended periods
- Willingness to learn and adhere to quality standards
Job Duties
- Provide a positive first impression through proper attire and maintaining cleanliness
- Follow Always Fresh procedures to ensure product freshness and accuracy
- Deliver consistent guest service showing friendliness and product knowledge
- Apply the S.E.T. principles: smile, eye contact, thank you
- Ensure order accuracy by confirming guest orders and using proper procedures
- Greet guests promptly within 5 seconds at the counter and drive-thru
- Meet speed of service targets by working efficiently with urgency
- Handle guest complaints and perform service recovery effectively
- Adhere to operational standards for product preparation
- Maintain cleanliness and organization of front counter and drive-thru area
- Record product temperatures regularly
- Follow all restaurant policies and sanitation standards
- Comply with health and safety legislation and report incidents promptly
- Use personal protective equipment as required and practice safe work methods
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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