Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Benefits
Equal opportunity employer
Job Description
Caribou Coffee is a renowned coffeehouse chain dedicated to creating day-making experiences that ignite a positive ripple effect of GOOD in the community. Founded with a mission to serve exceptional coffee while fostering genuine connections among team members and guests, Caribou Coffee has established itself as a beloved destination for coffee lovers seeking a warm, welcoming environment. The company places a strong emphasis on values centered around team collaboration, guest satisfaction, and business excellence, creating a culture where employees are encouraged to be authentic, supportive, and proactive in their roles. Caribou Coffee not only stands out through its world-class beverages... Show More
Job Requirements
- Must be at least 16 years of age
- ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
Job Qualifications
- Must be at least 16 years of age
- ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- restaurant, retail, or guest service experience preferred
Job Duties
- Provides incredible guest service by developing personal ongoing relationships with guests
- practices active listening and connection
- anticipates guest needs and proactively solves guest opportunities by demonstrating product knowledge and hospitality
- makes enthusiastic and knowledgeable recommendations to delight guests
- creates day making experiences that spark a chain reaction of good
- hand-crafts beverages to order per Caribou standard operating procedures
- heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
- floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
- takes guest orders and manages cash drawer and follows all cash handling policies and procedures
- maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
- actively thinks and acts upon what the team and guest will need in the future
- differentiates between problems that can be solved directly and when to ask for leader support
- understands that the team is managing multiple priorities and willingly takes direction from leaders
- brings the core values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
- brings joy to the opportunity to interact with others and make fun happen
- relishes the opportunity to be helpful to others – both to team members and guests
- has a learner’s mentality and has a desire to get better and do things correctly and effectively
- shows up in every situation looking to do the right thing, serve with love and make the biggest difference
- takes ownership for and is eager to make a positive impact on others
- shows up ready and willing to be a reliable team player and support one another
- is resilient under pressure and is willing to ask for help
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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