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Caribou Coffee

Team Member

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $11.23 - $18.71
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Work Schedule

Weekend Shifts
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Benefits

Equal opportunity employer
competitive pay
Employee Discounts
flexible scheduling
Training and development opportunities
Supportive team environment
opportunities for career growth

Job Description

Caribou Coffee is a well-established coffee company known for creating day-making experiences that inspire a positive chain reaction of good. The company puts a strong emphasis on the core values of team, guest, and business, which shape its culture and approach to customer service. Caribou Coffee operates in the food and beverage industry, specializing in high-quality, hand-crafted coffee beverages and related food offerings. The brand is recognized for fostering a welcoming and inclusive environment where team members can be themselves while making a meaningful impact on their community and building life-long relationships with guests. As a company, Caribou Coffee is... Show More

Job Requirements

  • Must be at least 16 years of age
  • Ability to work early mornings, evenings, holidays and weekends
  • Ability to perform physical demands including seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, bending and moving intermittently for 4 to 8 hours
  • Willingness to follow cleanliness, sanitization and organization standards
  • Ability to manage cash drawer and follow cash handling policies
  • Ability to take direction from leaders and work in a team environment

Job Qualifications

  • Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
  • Must be at least 16 years of age
  • Restaurant, retail, or guest service experience preferred

Job Duties

  • Provides incredible guest service by developing personal ongoing relationships with guests
  • Practices active listening and connection
  • Anticipates guest needs and proactively solves guest opportunities by demonstrating product knowledge and hospitality
  • Makes enthusiastic and knowledgeable recommendations to delight guests
  • Creates day making experiences that spark a chain reaction of good
  • Hand-crafts beverages to order per Caribou standard operating procedures
  • Heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
  • Floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
  • Takes guest orders and manages cash drawer and follows all cash handling policies and procedures
  • Maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
  • Actively thinks and acts upon what the team and guest will need in the future
  • Differentiates between problems that can be solved directly and when to ask for leader support
  • Understands that the team is managing multiple priorities and willingly takes direction from leaders
  • Brings the core values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
  • Brings joy to the opportunity to interact with others and make fun happen
  • Relishes the opportunity to be helpful to others – both to team members and guests
  • Has a learner’s mentality and has a desire to get better and do things correctly and effectively
  • Shows up in every situation looking to do the right thing, serve with love and make the biggest difference
  • Takes ownership for and is eager to make a positive impact on others
  • Shows up ready and willing to be a reliable team player and support one another
  • Is resilient under pressure and is willing to ask for help

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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