Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
flexible schedule
Career development opportunities
Job Description
Caribou Coffee is a well-established coffeehouse company dedicated to crafting exceptional coffee experiences that create a positive and memorable impact for every guest. Founded with the mission to create day-making experiences, Caribou Coffee focuses on sparking a chain reaction of GOOD by emphasizing the importance of team, guest, and business. This commitment drives the company’s core values and culture, creating a welcoming environment where team members can be themselves, foster connections within their communities, and serve world-class coffee and food offerings. Caribou Coffee operates multiple locations, emphasizing quality, hospitality, and personal connections as the pillars of its customer service philosophy.... Show More
Job Requirements
- ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- must be at least 16 years of age
Job Qualifications
- ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- must be at least 16 years of age
- restaurant, retail, or guest service experience preferred
Job Duties
- provides incredible guest service by developing personal ongoing relationships with guests
- practices active listening and connection
- anticipates guest needs and proactively solves guest opportunities by demonstrating product knowledge and hospitality
- makes enthusiastic and knowledgeable recommendations to delight guests
- creates day making experiences that spark a chain reaction of good
- hand-crafts beverages to order per Caribou standard operating procedures
- heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
- floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
- takes guest orders and manages cash drawer and follows all cash handling policies and procedures
- maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
- actively thinks and acts upon what the team and guest will need in the future
- differentiates between problems that can be solved directly and when to ask for leader support
- understands that the team is managing multiple priorities and willingly takes direction from leaders
- brings the core values to life in all that you do: support one another, make fun happen, be yourself, take ownership, serve with love
- brings joy to the opportunity to interact with others and make fun happen
- relishes the opportunity to be helpful to others – both to team members and guests
- has a learner’s mentality and has a desire to get better and do things correctly and effectively
- shows up in every situation looking to do the right thing, serve with love and make the biggest difference
- takes ownership for and is eager to make a positive impact on others
- shows up ready and willing to be a reliable team player and support one another
- is resilient under pressure and is willing to ask for help
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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