Caribou Coffee logo

Caribou Coffee

Team Member

Job Overview

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Employment Type

Part-time
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Career Development

Job Description

Caribou Coffee is a renowned coffee company committed to creating exceptional day-making experiences that spark a chain reaction of GOOD. Known for delivering a welcoming and inclusive environment, Caribou Coffee operates as a specialty coffee retailer serving high-quality beverages and food offerings to customers who value great taste and genuine hospitality. As a well-established brand in the coffee industry, Caribou Coffee prides itself on its unique culture that emphasizes teamwork, customer satisfaction, and business excellence. With a strong sense of community and a dedication to maintaining a positive workplace, Caribou Coffee invites individuals who are passionate about coffee and customer... Show More

Job Requirements

  • Must be at least 16 years of age
  • Ability to work early mornings, evenings, some holidays and weekends
  • Ability to perform physical tasks including seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing for 4 to 8 hours, bending, and moving intermittently
  • Willingness to follow company policies and procedures
  • Ability to take direction and work as part of a team
  • Desire to provide excellent guest service and create positive experiences

Job Qualifications

  • Must be at least 16 years of age
  • Ability to work early mornings, evenings, some holidays and weekends
  • Restaurant, retail, or guest service experience preferred

Job Duties

  • Provide incredible guest service by developing ongoing personal relationships with guests
  • Practice active listening and connection
  • Anticipate guest needs and proactively solve guest opportunities through product knowledge and hospitality
  • Make enthusiastic and knowledgeable recommendations to delight guests
  • Create day-making experiences that spark a chain reaction of GOOD
  • Hand-craft beverages to order per Caribou standard operating procedures
  • Heat, prepare, and serve food offerings according to company standards
  • Float between barista and guest service roles and fulfill all team member responsibilities
  • Take guest orders and manage cash drawer following cash handling policies
  • Maintain cleanliness, sanitization, and organization of the store
  • Think and act proactively for future team and guest needs
  • Recognize when to ask for leader support
  • Follow direction from leaders while managing multiple priorities
  • Embody core values including support, fun, authenticity, ownership, and love
  • Bring joy and fun to interactions
  • Show willingness to be helpful to team and guests
  • Maintain learner's mentality and desire to improve
  • Exhibit ownership and eagerness to make a positive impact
  • Be a reliable, resilient, and supportive team player

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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