Tim Horton

Team Member

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $15.75
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
flexible scheduling
Team-oriented work environment

Job Description

Our establishment is a leading quick-service restaurant committed to delivering superior food experiences and exceptional customer service to every guest. We emphasize quality, consistency, and hospitality in everything we do, creating a welcoming environment that encourages our customers to return time and time again. Our restaurant is renowned for its dedication to maintaining high standards of cleanliness, product freshness, and guest satisfaction. With a focus on teamwork and professional development, we foster a culture where every team member is valued and empowered to contribute to our ongoing success.

The role of the Restaurant Front Team Member is critical in ... Show More

Job Requirements

  • must be 16 years of age or older
  • ability to stand for long periods
  • physical ability to lift boxes and milk crates weighing between 5 - 30 lbs
  • capacity to work in varying temperature environments including cold and heat
  • ability to reach above waist, chest and shoulder level frequently
  • able to use manual dexterity of both hands
  • willingness to follow all health and safety policies and wear personal protective equipment as required
  • availability to work flexible hours, including weekends and holidays

Job Qualifications

  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • previous experience in hospitality or customer service is an asset
  • basic math skills for handling transactions
  • ability to follow instructions and adhere to company standards
  • enthusiasm for providing excellent guest service
  • high school diploma or equivalent is preferred but not required

Job Duties

  • provides important visual cues for guests that make a positive first impression
  • follows the guaranteed always fresh procedure to ensure coffee and products are always fresh and accurate
  • delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge
  • enhances the guest experience by following the s.e.t. principles: smile, eye contact, thank you
  • uses proper procedures to ensure the accuracy of every order for every guest
  • ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru
  • maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests' needs

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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