Pollo Tropical logo

Pollo Tropical

Team Member

Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Paid Time Off
employee discount
Career development opportunities
flexible scheduling
Diverse and Inclusive Work Environment

Job Description

Pollo Nation is a vibrant and fast-growing restaurant chain dedicated to bringing the spirit of fiesta and authentic flavor to every customer experience. Known for its commitment to quality, excellent service, and a lively atmosphere, Pollo Nation emphasizes teamwork and a customer-first approach. The company fosters an inclusive environment where diversity is celebrated, and every team member is valued for their unique contribution. As an equal opportunity employer, Pollo Nation does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The role at Pollo Nation involves a dynamic position... Show More

Job Requirements

  • Must be able to perform each essential duty satisfactorily
  • comply with child labor laws where applicable
  • ability to stand and walk for extended periods
  • ability to lift 25 to 50 pounds
  • possess basic communication skills
  • willingness to work in a moderate to high noise environment
  • able to adjust to varying work conditions depending on season, day of week, and time of day

Job Qualifications

  • Ability to receive and respond promptly to requests, orders, and instructions
  • ability to communicate effectively with customers and coworkers
  • ability to comprehend and react appropriately to others
  • ability to perform multiple tasks efficiently
  • ability to adjust to changing assignments
  • ability to maintain productivity, composure, and a pleasant attitude under pressure
  • ability to speak English in positions requiring immediate customer contact
  • ability to learn POS cash register, kitchen screens, and recipes

Job Duties

  • Greet and thank customers
  • place customer food and beverage orders through verbal communication and/or automated systems
  • relay customer food and beverage orders from service counter to kitchen operations
  • cook, prepare, package and pour food and beverages using kitchen equipment while following proper food safety and sanitation procedures
  • stock kitchen and customer service operations with necessary food, beverage, packaging and service materials
  • stock salsa bars with appropriate levels of sauces, condiments, paper and utensils
  • fill food and beverage orders as part of coordinated kitchen and customer service operations
  • collect customer payments and return proper change through use of cash register
  • unload deliveries of food, beverage, packaging and serving materials
  • clean the interior and exterior of the restaurant premises including sweeping, mopping, scrubbing, polishing tables, seats, windows, doors, countertops, kitchenware, and equipment
  • observe and follow alcoholic beverage laws where applicable
  • maintain safe public access to the restaurant
  • perform all other duties as assigned by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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