Pollo Tropical logo

Pollo Tropical

Team Member

Job Overview

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Employment Type

Hourly
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Health Insurance
Paid Time Off
employee discount
flexible schedule
Career development opportunities
Diverse and inclusive workplace

Job Description

Pollo Nation is a vibrant restaurant chain known for its delicious meals and festive atmosphere. Established with a passion for providing high-quality food and exceptional customer service, Pollo Nation has grown into a beloved destination for guests seeking flavorful dining experiences. The company prides itself on its lively culture, commitment to team member growth, and dedication to maintaining a clean, pleasant dining environment that invites customers to enjoy their meals comfortably. From the freshest ingredients to friendly staff, Pollo Nation ensures each visit is memorable and enjoyable.

The role at Pollo Nation is focused on delivering excellent service and food... Show More

Job Requirements

  • must be able to perform each essential duty satisfactorily
  • must have an email account to create an application profile
  • must be able to stand, walk, talk, hear, and use hands and arms frequently
  • must be able to lift weights from 25 up to 50 pounds
  • must be able to work in a moderate to high noise environment
  • must be able to comply with child labor laws where applicable

Job Qualifications

  • must have the ability to receive and respond promptly to requests, orders and instructions
  • must have the ability to communicate with customers and coworkers
  • must have the ability to comprehend and appropriately react to others
  • must have the ability to perform multiple tasks
  • must have the ability to adjust to changing assignments
  • must have the ability to maintain productivity, composure, and a pleasant attitude under pressure
  • must be able to speak english in positions requiring immediate customer contact
  • must be able to learn pos cash register, kitchen screens, recipes

Job Duties

  • greet and thank customers
  • place customer food and beverage orders through verbal communication and/or automated systems
  • relay customer food and beverage orders from service counter to kitchen operations
  • cook, prepare, package and pour food and beverages using kitchen equipment while following food safety and sanitation procedures
  • stock kitchen and customer service operations with necessary food, beverage, packaging and service materials
  • stock salsa bars with appropriate levels of sauces, condiments, paper and utensils
  • fill food and beverage orders as part of coordinated kitchen and customer service operations
  • collect customer payments and return proper change using cash register
  • unload deliveries of food, beverage, packaging and serving materials
  • clean the interior and exterior of the restaurant, including floors, tables, seats, windows, doors, countertops, kitchenware, and equipment
  • observe and follow alcoholic beverage laws when applicable
  • maintain safe public access to the restaurant
  • perform all other duties as assigned by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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