Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
Flexible Schedule
Retirement Plan
Training and Development
Equal opportunity employer
Job Description
Caribou Coffee is a well-established and beloved coffeehouse chain known for creating day-making experiences that ignite a chain reaction of GOOD. Founded as a place to bring people together around great coffee, Caribou Coffee emphasizes important values like team collaboration, guest satisfaction, and sound business practices. The company prides itself on being more than just a coffee shop by fostering community connections and providing a welcoming environment where every guest and team member can be authentic and feel valued. Caribou Coffee operates numerous locations and is recognized for its commitment to quality and customer service.
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Job Requirements
- Must be at least 16 years of age
- Ability to work early mornings, evenings, some holidays and/or weekends
- Ability to see, hear, speak, reach, lift up to 50 pounds, sit, stand for 4 to 8 hours, bend, and move intermittently during working hours
- Reliable and punctual
- Positive attitude and willingness to learn
- Ability to work as part of a team
- Willingness to take direction from leaders
- Commitment to upholding company values
- Ability to handle cash responsibly
Job Qualifications
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- Must be at least 16 years of age
- Restaurant, retail, or guest service experience preferred
Job Duties
- Provides incredible guest service by developing personal ongoing relationships with guests
- Practices active listening and connection
- Anticipates guest needs and proactively solves guest opportunities by demonstrating product knowledge and hospitality
- Makes enthusiastic and knowledgeable recommendations to delight guests
- Creates day making experiences that spark a chain reaction of good
- Hand-crafts beverages to order per Caribou standard operating procedures
- Heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
- Floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
- Takes guest orders and manages cash drawer and follows all cash handling policies and procedures
- Maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
- Actively thinks and acts upon what the team and guest will need in the future
- Differentiates between problems that can be solved directly and when to ask for leader support
- Understands that the team is managing multiple priorities and willingly takes direction from leaders
- Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
- Brings joy to the opportunity to interact with others and make fun happen
- Relishes the opportunity to be helpful to others – both to team members and guests
- Has a learner’s mentality and has a desire to get better and do things correctly and effectively
- Shows up in every situation looking to do the right thing, serve with love and make the biggest difference
- Takes ownership for and is eager to make a positive impact on others
- Shows up ready and willing to be a reliable team player and support one another
- Is resilient under pressure and is willing to ask for help
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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