Pollo Tropical logo

Pollo Tropical

Team Member

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities

Job Description

Pollo Nation is a vibrant and customer-focused restaurant dedicated to delivering an exceptional dining experience for guests who appreciate quality food and friendly service. Known for its festive atmosphere and flavorful menu offerings, the restaurant prides itself on a fun, inclusive environment where both employees and customers feel valued. Pollo Nation emphasizes teamwork, efficiency, and maintaining high standards of food safety and cleanliness throughout its operations. With a commitment to equal employment opportunities, the company encourages diversity and fosters an environment that celebrates individuality and mutual respect.

As a member of the Pollo Nation team, the role offers an excitin... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • previous experience in food service preferred
  • ability to stand and walk for extended periods
  • ability to lift weights from 25 up to 50 pounds
  • ability to work effectively in a fast-paced environment
  • ability to follow food safety and sanitation guidelines
  • must be able to create an email account for application process with password containing 1 upper case letter, 1 number, and 1 special character
  • willingness to work flexible hours including evenings, weekends, and holidays
  • adherence to child labor laws where applicable
  • excellent communication and interpersonal skills
  • must be able to speak English

Job Qualifications

  • Ability to receive and respond promptly to requests, orders and instructions
  • ability to communicate with customers and coworkers
  • ability to comprehend and appropriately react to others
  • ability to perform multiple tasks
  • ability to adjust to changing assignments
  • ability to maintain productivity, composure and a pleasant attitude under pressure
  • ability to speak English in positions requiring immediate customer contact
  • ability to learn POS cash register, kitchen screens, and recipes

Job Duties

  • Greet and thank customers
  • place customer food and beverage orders through verbal communication and/or automated systems
  • relay customer food and beverage orders from service counter to kitchen operations
  • cook, prepare, package and pour food and beverages using kitchen equipment while following food safety and sanitation procedures
  • stock kitchen and customer service operations with necessary food, beverage, packaging and service materials
  • stock salsa bars with appropriate sauces, condiments, paper, and utensils
  • fill food and beverage orders as part of coordinated kitchen and customer service operations
  • collect customer payments and return proper change through use of cash register
  • unload deliveries of food, beverage, packaging and serving materials to restaurant
  • clean the interior and exterior of the restaurant including floors, tables, seats, windows, doors, countertops, kitchenware, and equipment
  • observe and follow alcoholic beverage laws when applicable
  • maintain safe public access to the restaurant
  • perform all other duties as assigned by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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