Pollo Tropical logo

Pollo Tropical

Team Member

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Paid Time Off
employee discount
Flexible Schedule
Training and Development
Equal opportunity employer

Job Description

Pollo Nation is a vibrant and dynamic fast-casual restaurant chain that specializes in providing delicious, high-quality Latin-inspired cuisine in a friendly and welcoming environment. Known for its flavorful grilled chicken dishes and a variety of fresh sides and sauces, Pollo Nation prides itself on delivering exceptional customer service and a memorable dining experience. The company has built a strong reputation for its commitment to quality, community involvement, and employee development, fostering a culture where team members are valued and encouraged to grow professionally.

Working at Pollo Nation means being part of a passionate team dedicated to culinary excellence and customer ... Show More

Job Requirements

  • must have a valid email account
  • must create an account with password containing 1 uppercase letter, 1 number, and 1 special character
  • must be able to perform each essential duty satisfactorily
  • must comply with child labor laws where applicable
  • must be able to stand, walk, talk and hear regularly
  • must frequently use hands to handle or feel and reach with hands and arms
  • must be able to grasp and carry items
  • must be able to lift weight from 25 up to 50 pounds
  • must work in a moderate to high noise environment
  • must be adaptable to varying seasonal and daily work conditions

Job Qualifications

  • ability to receive and respond promptly to requests, orders and instructions
  • ability to communicate with customers and coworkers
  • ability to comprehend and appropriately react to others
  • ability to perform multiple tasks
  • ability to adjust to changing assignments
  • ability to maintain productivity, composure and a pleasant attitude under pressure
  • ability to speak English in positions requiring immediate customer contact
  • ability to learn POS cash register, kitchen screens and recipes

Job Duties

  • Greet and thank customers
  • place customer food and beverage orders through verbal communication and/or automated systems
  • relay customer food and beverage orders from service counter to kitchen operations
  • cook, prepare, package and pour food and beverages using kitchen equipment while following food safety and sanitation procedures
  • stock kitchen and customer service operations with necessary food, beverage, packaging and service materials
  • stock salsa bars with sauces, condiments, paper and utensils
  • fill food and beverage orders of customers
  • collect customer payments and return proper change using cash register
  • unload deliveries of food, beverage, packaging and serving materials
  • clean interior and exterior of restaurant including floors, tables, seats, windows, doors, countertops, kitchenware and equipment
  • observe and follow alcoholic beverage laws when applicable
  • maintain safe public access to the restaurant
  • perform all other duties as assigned by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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