Pollo Tropical logo

Pollo Tropical

Team Member

Job Overview

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Employment Type

Hourly
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Work Schedule

Flexible
Day Shifts
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Benefits

Equal opportunity employer
Diverse workforce
supportive environment
Career growth opportunities
training provided

Job Description

Pollo Nation is a vibrant and customer-focused restaurant chain known for its lively atmosphere and delicious offerings. As a place where people come together to enjoy flavorful meals, Pollo Nation prides itself on delivering exceptional service and maintaining a welcoming environment for all its guests. With a commitment to quality, hospitality, and efficiency, the company seeks to create a dining experience that keeps customers coming back for more. Pollo Nation embraces diversity and values every team member who contributes to its ongoing success and positive culture.

Joining the Pollo Nation team means becoming part of a dynamic food service establ... Show More

Job Requirements

  • Ability to perform each essential duty satisfactorily
  • adherence to child labor laws where applicable
  • ability to stand and walk for extended periods
  • ability to lift weights from 25 up to 50 pounds
  • ability to handle physical demands of the role
  • ability to communicate effectively in English
  • ability to learn and use POS systems
  • capacity to work in a potentially noisy and fast-paced environment

Job Qualifications

  • Must have the ability to receive and respond promptly to requests, orders and instructions
  • must have the ability to communicate with customers and coworkers
  • must have the ability to comprehend and appropriately react to others
  • must have the ability to perform multiple tasks
  • must have the ability to adjust to changing assignments
  • must have the ability to maintain productivity, composure and a pleasant attitude under pressure
  • must be able to speak English in positions requiring immediate customer contact
  • must be able to learn POS Cash Register, Kitchen Screens, Recipes

Job Duties

  • Greet and thank customers
  • place customer food and beverage orders through verbal communication and/or automated systems
  • relay customer food and beverage orders from service counter to kitchen operations
  • cook, prepare, package and pour food and beverages using kitchen equipment while following food safety and sanitation procedures
  • stock kitchen and customer service operations with necessary food, beverage, packaging and service materials
  • stock salsa bars with appropriate levels of sauces, condiments, paper and utensils
  • fill food and beverage orders of customers as part of the coordinated kitchen and customer service operations
  • collect customer payments and return proper change using cash register
  • unload deliveries of food, beverage, packaging and serving materials to restaurant
  • clean the interior and exterior of the entire restaurant premises including sweeping, mopping, scrubbing, rinsing and polishing various surfaces
  • observe and follow alcoholic beverage laws when applicable
  • maintain safe public access to the restaurant
  • perform all other duties as assigned by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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