Tim Horton

Team Member

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $11.00 - $14.50
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee assistance program

Job Description

Our restaurant is a well-established dining establishment committed to providing an exceptional guest experience through the delivery of outstanding products and service. We pride ourselves on maintaining a clean, inviting environment both inside and out, including a spotless dining room and well-kept parking lot. Our team members are dedicated professionals who wear clean and neatly pressed career wear to present a positive impression from the moment guests arrive. We operate in a fast-paced environment, ensuring every order is prepared accurately and delivered promptly to meet our guests' needs. As a restaurant focused on hospitality and high standards, we follow strict... Show More

Job Requirements

  • Must be 16 years of age or older
  • ability to stand for long periods
  • manual dexterity of both hands
  • ability to lift boxes and supplies weighing between 5-30 lbs
  • ability to work in cold and high heat environments
  • follow health and safety legislation and procedures
  • adhere to restaurant policies and procedures
  • available to work flexible shifts including weekends and holidays

Job Qualifications

  • Strong customer service skills
  • ability to work in a fast-paced environment
  • knowledge of food safety and sanitation
  • effective communication skills
  • basic math skills for order processing
  • ability to stand for long periods
  • physical ability to lift moderate weight
  • age 16 years or older

Job Duties

  • Provide important visual cues to make a positive first impression
  • follow the Always Fresh procedure to ensure product freshness and accuracy
  • deliver consistent and outstanding guest service through friendly attitude and strong product knowledge
  • follow S.E.T. principles: Smile, Eye Contact, Thank You
  • use proper procedures to ensure accuracy of every order
  • greet every guest promptly within 5 seconds
  • maintain speed of service targets and work efficiently
  • promptly execute service recovery for guest concerns
  • prepare products according to operational standards and guidelines
  • communicate showcase and product needs
  • regularly take product temperatures and log them
  • maintain clean and organized front counter and drive-thru areas
  • follow proper hand washing techniques and sanitation guidelines
  • adhere to health and safety practices including use of personal protective equipment
  • report all injuries, accidents, unsafe conditions to management
  • avoid operating equipment unsafely
  • stand continuously on tiled surfaces
  • perform manual dexterity tasks
  • lift supplies weighing 5-30 lbs
  • tolerate exposure to cold and heat environments

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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