Caribou Coffee logo

Caribou Coffee

Team Member

Job Overview

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Employment Type

Part-time
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Flexible Schedule
Career development opportunities

Job Description

Caribou Coffee is a renowned American coffee and espresso retailer and coffeehouse chain known for creating day-making experiences that spark a chain reaction of GOOD. Established with a focus on community, quality, and exceptional guest service, Caribou Coffee has built a loyal customer base by delivering handcrafted beverages and fostering a welcoming, positive environment for both guests and team members. The company operates numerous locations and prides itself on its commitment to values such as supporting one another, making fun happen, being yourself, taking ownership, and serving with love. Caribou Coffee stands out in the competitive coffeehouse industry by blending... Show More

Job Requirements

  • Must be at least 16 years of age
  • ability to work early mornings, some holidays, and weekends
  • ability to see, hear, speak, reach, lift up to 50 pounds, sit, stand for 4 to 8 hours, bend, and move intermittently during working hours
  • willingness to work in a fast-paced, team-oriented environment
  • strong interpersonal and communication skills
  • ability to manage cash drawer and follow cash handling policies
  • dependable and reliable work ethic

Job Qualifications

  • Ability to work early mornings, some holidays, and weekends
  • must be at least 16 years of age
  • restaurant, retail, or guest service experience preferred

Job Duties

  • Provide incredible guest service by developing personal ongoing relationships with guests
  • practice active listening and connection
  • anticipate guest needs and proactively solve guest opportunities by demonstrating product knowledge and hospitality
  • make enthusiastic and knowledgeable recommendations to delight guests
  • create day making experiences that spark a chain reaction of good
  • hand-craft beverages to order per Caribou standard operating procedures
  • heat, prepare, and serve Caribou food offerings to Caribou standard operating procedures
  • float between barista and guest service and willingly fulfill all team member roles and responsibilities
  • take guest orders and manage cash drawer following all cash handling policies and procedures
  • maintain the look and feel of a well-run store by following cleanliness, sanitization, and organization standards
  • actively think and act upon what the team and guest will need in the future
  • differentiate between problems that can be solved directly and when to ask for leader support
  • understand that the team is managing multiple priorities and willingly take direction from leaders
  • bring the core values to life in all actions including support one another, make fun happen, be yourself, take ownership, and serve with love
  • bring joy to opportunities to interact with others and make fun happen
  • relish the opportunity to be helpful to others
  • maintain a learner’s mentality and desire to improve and do things effectively
  • show up ready to make a positive impact and serve with love
  • take ownership and be a reliable team player
  • be resilient under pressure and willing to ask for help

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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