
Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
retirement plans
Career development opportunities
flexible scheduling
Employee assistance program
Job Description
Caribou Coffee is a well-established coffeehouse chain known for creating day-making experiences that spark a chain reaction of good. Founded with a clear purpose to serve the best hand-crafted beverages and foster meaningful connections, Caribou Coffee prides itself on focusing on what truly matters – team, guest, and business. The company emphasizes an inclusive and welcoming atmosphere where team members can be themselves while making a positive impact on their community and cultivating lifelong relationships. As part of the Caribou Coffee family, employees join the ‘Bou Crew,’ a group dedicated to exceptional service, quality, and a spirit of fun and... Show More
Job Requirements
- Must be at least 16 years of age
- Ability to work early mornings, evenings, some holidays, and/or weekends
- Must be able to stand for 4 to 8 hours and lift up to 50 pounds
- Ability to see, hear, speak, reach, bend, and move intermittently during shifts
- Willingness to take direction and work as part of a team
- Ability to manage multiple tasks simultaneously
- Basic cash handling capability
- Must adhere to cleanliness and sanitation standards
Job Qualifications
- Ability to work early mornings, evenings, some holidays, and/or weekends
- Must be at least 16 years of age
- Preferred experience in restaurant, retail, or guest service
- Strong communication and interpersonal skills
- Positive attitude and eagerness to learn
- Ability to follow procedures and standards
- Basic math and cash handling skills
- Ability to work in a fast-paced environment
- Team-oriented mindset
- Resilience under pressure
Job Duties
- Provide incredible guest service by developing personal ongoing relationships with guests
- Practice active listening and connection
- Anticipate guest needs and proactively solve guest opportunities by demonstrating product knowledge and hospitality
- Make enthusiastic and knowledgeable recommendations to delight guests
- Create day making experiences that spark a chain reaction of good
- Hand-craft beverages to order per Caribou standard operating procedures
- Heat, prepare, and serve Caribou food offerings to standard procedures
- Float between barista and guest service roles and fulfill all team member responsibilities
- Take guest orders and manage cash drawer following cash handling policies
- Maintain cleanliness, sanitization and organization standards
- Think proactively about team and guest needs
- Differentiate between problems that can be solved directly and when to ask for leader support
- Take direction from leaders and manage multiple priorities
- Bring core values to life: support one another, make fun happen, be yourself, take ownership, serve with love
- Bring joy and make fun happen in interactions with others
- Be helpful to team members and guests
- Maintain a learner's mentality and strive for effectiveness
- Show up ready to do the right thing and make a positive impact
- Take ownership and be a reliable team player
- Be resilient under pressure and ask for help when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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