Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.23 - $18.71
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development
Job Description
Caribou Coffee is a renowned coffeehouse chain dedicated to creating day-making experiences that spark a chain reaction of good. Established as a place where community, exceptional service, and high-quality coffee come together, Caribou Coffee values teamwork, guest satisfaction, and business excellence. Known for its cozy atmosphere and commitment to crafting hand-crafted beverages, Caribou Coffee has positioned itself as a preferred destination for coffee lovers seeking a welcoming environment and superior products. The company emphasizes a culture that supports individuality, community impact, and lifelong relationships, making it an inviting place for employees and guests alike.
The role of a T... Show More
The role of a T... Show More
Job Requirements
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- Must be at least 16 years of age
- Ability to stand, reach, bend, lift up to 50 pounds, sit, and move intermittently for 4 to 8 hours during shifts
Job Qualifications
- Ability to work early mornings, evenings, some holidays, and/or weekends
- Must be at least 16 years of age
- Preferred experience in restaurant, retail, or guest service
- Strong communication skills
- Ability to connect with guests and team members
- Knowledge of cash handling and store operating procedures
- Ability to work in a fast-paced environment
- Capacity to remain positive and customer-focused during busy times
- Team player mindset
- Commitment to core values of support, fun, authenticity, ownership, and love
Job Duties
- Provide incredible guest service by developing personal ongoing relationships with guests
- Practice active listening and connection
- Anticipate guest needs and proactively solve guest opportunities by demonstrating product knowledge and hospitality
- Make enthusiastic and knowledgeable recommendations to delight guests
- Create day-making experiences that spark a chain reaction of good
- Hand-craft beverages to order per Caribou standard operating procedures
- Heat, prepare, and serve Caribou food offerings to standard operating procedures
- Float between barista and guest service and fulfill all team member roles and responsibilities
- Take guest orders and manage cash drawer following all cash handling policies
- Maintain cleanliness, sanitization, and organization standards
- Anticipate future team and guest needs
- Differentiate between problems that can be solved and when to seek leader support
- Follow direction from leaders while managing multiple priorities
- Embody company core values including support one another, make fun happen, be yourself, take ownership, and serve with love
- Bring joy to interactions and make fun happen
- Be helpful to team members and guests
- Maintain a learner's mentality and desire for continuous improvement
- Show resilience under pressure and willingness to ask for help
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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