Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
Equal opportunity employer
Inclusive culture
Team-oriented environment
Employee Discounts
Training and development opportunities
Job Description
Caribou Coffee is a well-established coffee company committed to creating day-making experiences that ignite a positive chain reaction of GOOD. Founded with a purpose to deliver joyful moments, Caribou Coffee focuses on three core pillars: TEAM, GUEST, and BUSINESS. This company prides itself on fostering an environment where team members can be authentic while making an impact within their communities. Caribou Coffee is recognized for its friendly and warm atmosphere where exceptional coffee and customer service are at the forefront of the business. The brand encourages the creation of life-long relationships with guests, backed by the quality of their hand-crafted... Show More
Job Requirements
- Must be at least 16 years of age
- Ability to work flexible hours including early mornings, evenings, some holidays and/or weekends
Job Qualifications
- Must be at least 16 years of age
- Ability to work flexible hours including early mornings, evenings, some holidays and/or weekends
- Restaurant, retail, or guest service experience preferred
Job Duties
- Provide incredible guest service by developing personal ongoing relationships with guests
- Practice active listening and connection
- Anticipate guest needs and proactively solve guest opportunities by demonstrating product knowledge and hospitality
- Make enthusiastic and knowledgeable recommendations to delight guests
- Create day-making experiences that spark a chain reaction of good
- Hand-craft beverages to order per Caribou standard operating procedures
- Heat, prepare, and serve Caribou food offerings to Caribou standard operating procedures
- Float between barista and guest service, and willingly fulfill all team member roles and responsibilities
- Take guest orders and manage cash drawer following all cash handling policies and procedures
- Maintain the look and feel of a well-run store by following cleanliness, sanitization and organization standards
- Actively think and act upon what the team and guest will need in the future
- Differentiate between problems that can be solved directly and when to ask for leader support
- Understand that the team is managing multiple priorities and willingly take direction from leaders
- Bring the core values to life in all activities: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
- Bring joy to interactions and make fun happen
- Relish the opportunity to be helpful to others including both team members and guests
- Have a learner’s mentality and desire to improve and work effectively
- Show up to do the right thing, serve with love, and make a positive difference
- Take ownership to make an impact on others
- Be a reliable team player and support others
- Be resilient under pressure and willing to ask for help
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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