Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
inclusive work environment
flexible scheduling
Job Description
Caribou Coffee is a renowned coffeehouse chain known for creating exceptional day-making experiences that ignite a chain reaction of good. With a purpose centered around delivering joy and connection, Caribou Coffee's team embodies the values of TEAM, GUEST, and BUSINESS to deliver exceptional service and a welcoming atmosphere. The company prides itself on fostering a community where employees can be themselves, make impactful contributions, and build life-long relationships over some of the best coffee around. Joining Caribou Coffee means becoming part of the 'Bou Crew,' a vibrant team dedicated to making a positive difference in every interaction. This company, headquartered... Show More
Job Requirements
- Must be at least 16 years of age
- ability to work early mornings, evenings, some holidays, and/or weekends
- ability to lift up to 50 pounds
- ability to stand, sit, bend, reach, and move intermittently for 4 to 8 hours
- strong communication skills
- willingness to work in a fast-paced environment
- ability to follow cash handling policies and procedures
- ability to maintain cleanliness and organization
- willingness to provide excellent guest service
- ability to take direction and work as part of a team
Job Qualifications
- Ability to work at least one of the following: early mornings, evenings, some holidays, and/or weekends
- must be at least 16 years of age
- preferred experience in restaurant, retail, or guest service
- strong communication skills
- customer-focused mindset
- ability to meet physical demands of the job
- teamwork and collaboration skills
- willingness to learn and adapt
- commitment to Caribou Coffee core values
Job Duties
- Provide incredible guest service by developing personal ongoing relationships with guests
- practice active listening and connection
- anticipate guest needs and proactively solve guest opportunities by demonstrating product knowledge and hospitality
- make enthusiastic and knowledgeable recommendations to delight guests
- create day making experiences that spark a chain reaction of good
- hand-craft beverages to order per Caribou standard operating procedures
- heat, prepare, and serve Caribou food offerings to Caribou standard operating procedures
- float between barista and guest service roles and willingly fulfill all team member responsibilities
- take guest orders and manage cash drawer following cash handling policies and procedures
- maintain cleanliness, sanitization, and organization standards of the store
- actively anticipate future team and guest needs
- differentiate between problems that can be solved directly and those requiring leader support
- take direction willingly from leaders while managing multiple priorities
- embody core values: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
- bring joy to interactions and make fun happen
- be helpful to both team members and guests
- maintain a learner's mentality and strive for continuous improvement
- show readiness to do the right thing, serve with love, and make a positive impact
- take ownership and eagerness to make a positive impact
- be a reliable team player and support others
- demonstrate resilience under pressure and willingness to ask for help
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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