Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $19.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
employee discount
Retirement Plan
Career development opportunities
team environment
equal opportunity employment
Job Description
Caribou Coffee is a renowned and cherished coffee company that creates day-making experiences designed to spark a chain reaction of good. Established with a strong purpose, Caribou Coffee focuses on three key pillars: TEAM, GUEST, and BUSINESS, making it a welcoming and engaging workplace for individuals who want to be themselves while positively impacting their communities. The company is well-known for serving exceptional coffee and hand-crafted beverages in a fun and friendly environment often referred to as the 'Bou Crew.' Caribou Coffee prides itself on building life-long relationships among team members and guests alike, creating unique connections through exceptional service... Show More
Job Requirements
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- Must be at least 16 years of age
Job Qualifications
- Ability to work early mornings, evenings, holidays, or weekends
- Must be at least 16 years of age
- Restaurant, retail, or guest service experience preferred
Job Duties
- Provide incredible guest service by developing personal ongoing relationships with guests
- Practice active listening and connection
- Anticipate guest needs and proactively solve guest opportunities by demonstrating product knowledge and hospitality
- Make enthusiastic and knowledgeable recommendations to delight guests
- Create day making experiences that spark a chain reaction of good
- Hand-craft beverages to order per Caribou standard operating procedures
- Heat, prepare, and serve Caribou food offerings to standard operating procedures
- Float between barista and guest service roles and fulfill all team member responsibilities
- Take guest orders and manage cash drawer following all cash handling policies
- Maintain cleanliness, sanitization, and organization standards
- Actively think and act upon future team and guest needs
- Differentiate between problems that can be solved directly and those requiring leader support
- Respond willingly to direction from leaders
- Embody core values: Support one another, make fun happen, be yourself, take ownership, serve with love
- Bring joy to interactions and help team members and guests
- Demonstrate a learner's mentality and eagerness to improve
- Show readiness to be a reliable team player
- Be resilient under pressure and ask for help when needed
Job Qualifications
Experience
Entry Level (1-2 years)