Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.23 - $18.71
Work Schedule
Day Shifts
Weekend Shifts
Benefits
competitive hourly wage
flexible scheduling
Paid training
Employee Discounts
Supportive team environment
equal opportunity employment
Potential for growth
Job Description
Caribou Coffee is a beloved coffeehouse chain known for its commitment to creating day-making experiences that spark a chain reaction of good. Founded with the purpose of delivering exceptional coffee and warm hospitality, Caribou Coffee emphasizes the core values of Team, Guest, and Business in everything they do. The company fosters a friendly and inclusive environment where team members can be their authentic selves and make a meaningful impact on their community. Established as a leading specialty coffee retailer, Caribou Coffee has cultivated a loyal customer base through its dedication to quality, sustainability, and community engagement.
At Caribou Cof... Show More
At Caribou Cof... Show More
Job Requirements
- ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- must be at least 16 years of age
- physical ability to perform tasks such as seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing for 4 to 8 hours, bending, and moving intermittently during working hours
- willingness to comply with all cash handling policies and procedures
Job Qualifications
- restaurant, retail, or guest service experience preferred
- strong interpersonal and communication skills
- ability to multi-task and handle pressure in a fast-paced environment
- enthusiasm for providing excellent customer service
- commitment to embodying company core values
- willingness to learn and receive feedback
- dependable and a team player
Job Duties
- provides incredible guest service by developing personal ongoing relationships with guests
- practicing active listening and connection
- anticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality
- makes enthusiastic and knowledgeable recommendations to delight guests
- creates day making experiences that spark a chain reaction of good
- hand-crafts beverages to order per Caribou standard operating procedures
- heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
- floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
- takes guest orders and manages cash drawer and follows all cash handling policies and procedures
- maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
- actively thinks and acts upon what the team and guest will need in the future
- differentiates between problems that can be solved directly and when to ask for leader support
- understands that the team is managing multiple priorities and willingly takes direction from leaders
- brings the core values to life in all that you do: support one another, make fun happen, be yourself, take ownership, serve with love
- brings joy to the opportunity to interact with others and make fun happen
- relishes the opportunity to be helpful to others – both to team members and guests
- has a learner’s mentality and has a desire to get better and do things correctly and effectively
- shows up in every situation looking to do the right thing, serve with love and make the biggest difference
- takes ownership for and is eager to make a positive impact on others
- shows up ready and willing to be a reliable team player and support one another
- is resilient under pressure and is willing to ask for help
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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