Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $11.00 - $14.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Uniform allowance
performance bonuses
training programs
flexible scheduling

Job Description

About the Establishment: This position is with a fast-casual restaurant that prioritizes providing excellent guest service, efficient food preparation, and maintaining a clean and welcoming environment. The restaurant is committed to operational excellence through teamwork and consistent adherence to safety and sanitation standards. With a focus on customer satisfaction and high-quality service, the restaurant continually seeks motivated individuals to join its team and contribute to its success in a fast-paced dining environment.

About the Role: The Kitchen Manager plays a critical role in the smooth operation of the restaurant kitchen and guest service areas. Responsible for ensuring rapid and... Show More

Job Requirements

  • Current student or high school diploma/GED preferred
  • must be at least 16 years old
  • flexibility to work nights, weekends, and holidays
  • ability to stand for long periods of time and work in a fast-paced environment
  • positive attitude while conducting duties
  • commitment to guest satisfaction
  • effective communicator with co-workers and restaurant management team
  • must have reliable transportation to work
  • must have telephone or other reliable method of communicating with supervisor and co-workers
  • must be able and willing to work flexible hours including opening and closing shifts
  • ability to work weekends, nights, and holidays when necessary
  • able to bend and stoop
  • able to work around heat
  • able to work around others in close quarters
  • able to lift 50-75 lbs. comfortably

Job Qualifications

  • Current student or high school diploma/GED preferred
  • must be at least 16 years old
  • excellent time management skills
  • strong people/guest service skills
  • ability to look at restaurant operations from guest's point of view
  • ability to take initiative and solve problems
  • effective communicator with co-workers and management
  • performance-oriented and driven
  • understanding of food safety and sanitation standards

Job Duties

  • Maintain a fast speed of service
  • resolve questions and concerns of guests
  • follow all safety and security procedures
  • follow the steps outlined in the DHC Training Program to learn new skills, duties, and responsibilities
  • communicate to their immediate supervisor when additional training guidance and practice is needed
  • understand how each job responsibility impacts guests, employees, and overall restaurant operations
  • greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions
  • work together with co-workers to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements
  • use specific kitchen machinery and equipment such as ice cream dispensers, fryers, warmers
  • ensure restaurant cleanliness daily by clearing tables, sweeping and mopping floors, washing, sanitizing, disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
  • handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
  • maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
  • are performance-oriented and performance driven
  • understand performance expectations and are aware of performance results
  • abide by the rules and direction given by the restaurant management team
  • work productively in a fast-paced environment interacting with guests and team members
  • ensure compliance with company policies and directives
  • support restaurant management goals, decisions, and directives
  • contribute to the restaurant's success by accomplishing expected work consistently
  • communicate effectively with team members and management
  • follow all company guidelines for food and cash controls and cost control guidelines
  • properly use all products, supplies, and equipment

Job Qualifications

Experience

No experience required

Job Location