Team Member

Job Overview

briefcase

Employment Type

Full-time
Part-time
clock

Work Schedule

Rotating Shifts
Flexible
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Career development opportunities
flexible scheduling

Job Description

Overall, the Team Member role at Fresh Dining Concepts is a rewarding entry point into the food service industry, offering exposure to well-known brands and a chance to build foundational skills in a supportive and dynamic environment. Individuals in this role will contribute directly to the overall success and reputation of the stores, ensuring guests enjoy high-quality products served with exceptional hospitality and care.

Job Requirements

  • Minimum age 16 years old to operate oven
  • Minimum age 18 years old to operate mixer
  • Ability to lift 50+ pounds
  • Ability to stand, walk, squat, bend, and perform repetitive hand and arm motions for prolonged periods
  • Ability to work in a fast-paced, highly stressed environment dealing with point-of-sale systems, guests, and staff
  • Ability to work with agility
  • Ability to write simple correspondence in English and communicate effectively in one-on-one or small group settings
  • Ability to test products by taste, color, and smell
  • Availability to work flexible shifts
  • Compliance with all company policies and safety regulations

Job Qualifications

  • 0-1 years of experience in the food service industry or equivalent retail experience
  • Current food handler certification or ability to obtain certification within the first 30 days as required by local law
  • Basic math and basic reading skills
  • Ability to understand and carry out oral and/or written instructions in English and request clarification when needed
  • Strong guest focus with excellent people skills including positive can-do attitude and quick learner
  • Availability to work shifts
  • Ability to develop and maintain effective working relationships with co-workers
  • Compliance with all health and sanitation laws and regulations
  • Experience in computer, smartphones, iPads, retail handhelds, and POS systems preferred
  • General knowledge and understanding of the food industry or retail operations preferred but not required

Job Duties

  • Prepare dough and other products such as lemonade, butter, dips, Cinnabons, and yogurt
  • Roll, twist, dip, shape, bake, and bag pretzels, Cinnabons, and yogurt
  • Prepare specialty pretzels or other brand products for Cinnabon
  • Insert, rotate, and remove pretzel and Cinnabon trays
  • monitor ovens for correct baking time and product color
  • Dip, drain, and fill pretzels and Cinnabons in the warmer or hot plate
  • Prepare drinks and bag orders using appropriate health and safety measures
  • Exhibit a friendly and courteous attitude toward guests and co-workers
  • Host, greet, and serve guests with a smile and take orders
  • Assertively and professionally suggest and upsell to increase the company's profitability and check average
  • Operate the point-of-sale system efficiently with minimum voids and accurately make change
  • Serve and provide samples to potential guests
  • Set up equipment, utensils, and supplies for opening
  • Break down, clean, and put away equipment, utensils, and supplies at closing
  • Perform cleaning and maintenance procedures as directed by the team member in charge of the shift
  • Always comply with uniform policy and company hygiene and appearance standards
  • Maintain regular and consistent attendance and punctuality
  • Comply with Fresh Dining Concepts policies and procedures, including relevant federal and state regulations such as safety and environmental standards

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location