Team Member

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development

Job Description

Fresh Dining Concepts is a prominent franchisee of ToGo Foods, which is well recognized as the franchisor behind popular brands such as Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. Operating across multiple locations throughout the United States, Fresh Dining Concepts takes pride in delivering high-quality food and beverage products coupled with excellent customer service. As a leading player in the foodservice franchise industry, the company emphasizes strong brand presence, operational excellence, and fostering a positive work environment for its employees. Its strategic partnership with ToGo Foods offers team members the opportunity to work with brands that are beloved by consumers... Show More

Job Requirements

  • high school diploma or equivalent preferred
  • 0-1 years of experience in food service or retail
  • current food handler certification or ability to obtain within 30 days
  • basic math and reading skills
  • ability to understand and carry out oral and/or written instructions in English
  • strong guest focus and positive attitude
  • availability to work flexible shifts
  • ability to work in a fast-paced environment
  • ability to lift 50+ pounds
  • ability to stand for prolonged periods
  • compliance with health and safety regulations
  • ability to write simple correspondence in English
  • ability to communicate effectively in English for safety and teamwork
  • minimum age 16 for oven operation
  • minimum age 18 for mixer operation

Job Qualifications

  • 0-1 years of experience in food service or equivalent retail experience
  • current food handler certification or ability to obtain within first 30 days
  • basic math skills
  • basic reading skills
  • ability to understand and carry out oral and/or written instructions in English and request clarification when needed
  • strong guest focus with excellent people skills including positive can-do attitude and quick learner
  • availability to work shifts
  • ability to develop and maintain effective working relationships with co-workers
  • compliance with all health and sanitation laws and regulations
  • experience with computers, smartphones, iPads, retail handhelds, and POS systems preferred
  • general knowledge of food industry or retail operations preferred

Job Duties

  • Prepare dough and other products such as lemonade, butter, dips, Cinnabons, and yogurt
  • roll, twist, dip, shape, bake, and bag pretzels, Cinnabons, and yogurt
  • prepare specialty pretzels or other brand products for Cinnabon
  • insert, rotate, and remove pretzel and Cinnabon trays, monitor ovens for correct baking time and product color
  • dip, drain, and fill pretzels and Cinnabons in the warmer and hot plate
  • prepare drinks and bag orders using appropriate health and safety measures
  • exhibit a friendly and courteous attitude toward guests and co-workers
  • host, greet, and serve guests with a smile and take orders
  • assertively and professionally suggest and upsell to increase profitability and check average
  • operate the point-of-sale system efficiently with minimum voids and accurately make change
  • serve and provide samples to potential guests
  • set up equipment, utensils, and supplies for opening
  • break down, clean, and put away equipment, utensils, and supplies at closing
  • perform cleaning and maintenance procedures as directed
  • comply with uniform policy and company hygiene and appearance standards
  • maintain regular and consistent attendance and punctuality
  • comply with Fresh Dining Concepts policies and federal and state regulations including OSHA, EPA, EEO, and ADA

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location