Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
Fresh Dining Concepts, LLC, a premier franchisee of GoTo Foods, oversees multiple beloved brands including Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. Operating numerous locations across the United States, Fresh Dining Concepts is recognized for its commitment to providing high-quality food products and excellent customer service. As a leading franchisee in the quick-service food industry, the company prides itself on its ability to maintain brand standards and deliver delightful dining experiences that keep guests coming back. Their diverse portfolio of well-known brands offers a variety of delicious snacks and beverages, from freshly baked pretzels and cinnamon rolls to creamy ice... Show More
Job Requirements
- High school diploma or equivalent
- 0-1 years of experience in food service or retail
- Food handler certification current or obtainable within 30 days
- Basic math and reading ability
- English proficiency for oral and written communication
- Strong interpersonal and guest service skills
- Availability to work varied shifts
- Ability to work with co-workers collaboratively
- Compliance with health and sanitation regulations
- Physical ability to perform prolonged standing, walking, squatting, bending and repetitive hand/arm motions
- Ability to lift 50 plus pounds
- Capability to work in fast-paced and high-stress environments
- Work agility
- Availability for occasional long hours within legal limits
- Ability to write simple correspondence in English
- Ability to share information effectively in English for safety and communication
- Sensory ability to test products by taste, color, and smell
- Minimum age 16 years for oven operation and 18 years for mixer operation
- Acceptance of company uniform and hygiene standards
- Regular attendance and punctuality
- Adherence to company policies and federal/state laws
Job Qualifications
- 0-1 years of experience in the food service industry or equivalent retail experience
- Current food handler certification or ability to obtain certification within the first 30 days as required by local law
- Basic math and reading skills
- Ability to understand and carry out oral and written instructions in English and request clarification when needed
- Strong guest focus with excellent people skills including positive can-do attitude and quick learner
- Availability to work shifts
- Ability to develop and maintain effective working relationships with co-workers
- Compliance with all health and sanitation laws and regulations
- Full-time status is earned by performance and schedule availability
- Experience in computer, smart phones, iPads, retail handhelds, and POS systems preferred
- General knowledge and understanding of the food industry or retail operations preferred
Job Duties
- Prepare dough and other products including lemonade, butter, dips, Cinnabons, and yogurt
- Roll, twist, dip, shape, bake, and bag pretzels, Cinnabons, and yogurt
- Prepare specialty pretzels or other brand products for Cinnabon
- Insert, rotate, and remove pretzel and Cinnabon trays
- monitor ovens for correct baking time and product color
- Dip, drain, and fill pretzels and Cinnabons in the warmer or hot plate
- Prepare drinks and bag orders using appropriate health and safety measures
- Exhibit a friendly and courteous attitude toward guests and co-workers
- Host, greet, and serve guests with a smile and take orders
- Assertively and professionally suggest and upsell to increase company profitability and check average
- Operate the point-of-sale system efficiently with minimum voids and accurately make change
- Serve and provide samples to potential guests
- Set up equipment, utensils, and supplies for opening
- Break down, clean, and put away equipment, utensils, and supplies at closing
- Perform cleaning and maintenance procedures as directed
- Always comply with uniform policy and company hygiene and appearance standards
- Maintain regular and consistent attendance and punctuality
- Comply with Fresh Dining Concepts policies and federal and state regulations including safety and environmental standards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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