Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
equal opportunity employment
team-oriented culture
opportunities for growth
Employee Discounts
flexible scheduling
supportive management
inclusive work environment
Job Description
Caribou Coffee is a renowned coffeehouse chain dedicated to creating day-making experiences that inspire a chain reaction of good throughout its communities. Established as a leader in the specialty coffee industry, Caribou Coffee prides itself on its commitment to exceptional guest service, quality hand-crafted beverages, and fostering a welcoming atmosphere where both team members and customers can thrive. As a company, Caribou Coffee focuses on three key pillars: team, guest, and business, ensuring that every interaction is meaningful and impactful. Working at Caribou Coffee means being part of a passionate group committed to serving the best coffee around while building... Show More
Job Requirements
- Must be at least 16 years of age
- Ability to work early mornings, evenings, some holidays and/or weekends
- Ability to see, hear, speak, reach, lift up to 50 pounds, sit, stand for 4 to 8 hours, bend and move intermittently during working hours
- Willingness to support team members and follow leadership direction
- Desire to provide excellent guest service
- Must be reliable and punctual
- Ability to handle cash and follow cash handling policies and procedures
- Ability to thrive in a fast-paced, customer-focused environment
Job Qualifications
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- Must be at least 16 years of age
- Restaurant, retail, or guest service experience preferred
Job Duties
- Provides incredible guest service by developing personal ongoing relationships with guests
- Practices active listening and connection
- Anticipates guest needs and proactively solves guest opportunities by demonstrating product knowledge and hospitality
- Makes enthusiastic and knowledgeable recommendations to delight guests
- Creates day making experiences that spark a chain reaction of good
- Hand-crafts beverages to order per Caribou standard operating procedures
- Heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
- Floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
- Takes guest orders and manages cash drawer and follows all cash handling policies and procedures
- Maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
- Actively thinks and acts upon what the team and guest will need in the future
- Differentiates between problems that can be solved directly and when to ask for leader support
- Understands that the team is managing multiple priorities and willingly takes direction from leaders
- Brings the core values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
- Brings joy to the opportunity to interact with others and make fun happen
- Relishes the opportunity to be helpful to others – both to team members and guests
- Has a learner’s mentality and has a desire to get better and do things correctly and effectively
- Shows up in every situation looking to do the right thing, serve with love and make the biggest difference
- Takes ownership for and is eager to make a positive impact on others
- Shows up ready and willing to be a reliable team player and support one another
- Is resilient under pressure and is willing to ask for help
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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